Mark Erickson
Doylestown,PA
Summary
Proven leader with a track record of fostering robust relationships and spearheading strategic initiatives at Custom Landscaping and Lawn Care. Skilled in team leadership and strategic planning, I've driven substantial revenue growth and maximized profitability through decisive decision-making and critical thinking. Achieved notable client satisfaction and efficiency, exceeding targets by prioritizing high-potential accounts. Talented Vice President with excellent employee development, customer service and analytics skills coupled with more than 25 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.
Overview
21
21
years of professional experience
Work History
Vice President
Custom Landscaping and Lawn Care
02.2022 - 08.2024
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Managed Revenue in excess of $12 million and over 80 employees
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
Regional Sales Manager
Morton Salt
08.2018 - 02.2022
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Managed and sold more than $20 million in annual revenue in an average winter.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Finalized sales contracts with high-value customers.
- Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
- Consistently exceeded annual territory revenue goals by prioritizing high potential accounts and executing customized action plans.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Cultivated strong partnerships with distributors and retailers to increase product visibility and drive sales volume.
Account Manager
Brightview Landscaping
06.2014 - 07.2018
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Established long-term customer relationships to enhance client loyalty and satisfaction.
- Negotiated contracts with focus on maximizing profit and ensuring client satisfaction.
- Drove revenue growth by identifying new business opportunities within existing accounts.
- Increased upsell opportunities with strategic account reviews, identifying and addressing client needs.
- Negotiated prices, terms of sales and service agreements.
- Presidents Club Award Winner for Enhancement Sales which exceeded $3 million over my 4 years.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Branch Manager
Aquarius Supply
06.2013 - 06.2014
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met.
- Managed a budget of top line revenue of approximately $1 million.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Division Manager
Organi-Green
04.2003 - 01.2011
- Identified areas of improvement in operational workflows to better align resources with organizational goals.
- Had a close rate of 70% in Residential Sales.
- Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
- Reduced costs by identifying inefficiencies and implementing cost-saving measures across the division.
- Controlled costs by streamlining operations and reducing waste.
- Supervised daily planning, coordination and administration for division operations.
- Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
- Boosted customer satisfaction rates by addressing concerns promptly and effectively resolving issues.
- Optimized financial performance with prudent budgeting practices, cost control efforts, and revenue generation initiatives.
- Achieved substantial revenue growth, expanding division's client base through targeted outreach efforts.
- Oversaw budget management, ensuring optimal allocation of resources and cost reduction.
Education
No Degree - Turf Management
Rutgers University
New Brunswick, NJNo Degree - Criminal Justice
Mercer County Community College
Trenton, NJSkills
- Team Leadership
- Relationship Building
- Decision-Making
- Critical Thinking
- Strategic Planning
- Forecasting
- Proposal Writing
Golf and sports cars
Enjoy playing golf with friends for fun and/or tournaments. Own 2 Dodge Challengers and like going to local car shows.
Timeline
Vice President
Custom Landscaping and Lawn Care
02.2022 - 08.2024
Regional Sales Manager
Morton Salt
08.2018 - 02.2022
Account Manager
Brightview Landscaping
06.2014 - 07.2018
Branch Manager
Aquarius Supply
06.2013 - 06.2014
Division Manager
Organi-Green
04.2003 - 01.2011
No Degree - Turf Management
Rutgers University
No Degree - Criminal Justice
Mercer County Community College
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