Mark Erwin
Hurst,Texas
Summary
Goal-driven Agency Owner offering 10 years of experience generating business, acquiring & retaining customers and surpassing demanding sales objectives.
Overview
26
26
years of professional experience
Work History
Exclusive Agency Owner
The Mark Erwin Insurance Agency
Grand Prairie, TX
06.2016 - Current
- Designed strategic marketing and advertising campaigns to enhance agency development in market.
- Assessed customer needs and developed individualized solutions delivering new insurance portfolios and coverage to customer satisfaction.
- Promoted sales growth in home and auto products by implementing direct mail into specific zip codes.
- Developed and implemented successful business plans in order to acheive agency goals.
- Managed budgeting, purchasing and payroll and delivered pertinent reports to board.
- Recruited, hired and developed top candidates for open vacancies and retained staff through consistent mentoring, positive feedback and accountability.
- Supervised all agency activities to promote proper planning, coordination and organization.
- Upheld The Mark Erwin Agency core values of accountability, respect and reliability.
- Attended seminars, conferences and organizational activities to maintain management expertise.
- Approved staff hiring, termination & promotions.
- Answered phone calls and e-mails regarding inquiries and arranged meetings for official business.
- Protected client and co-worker confidentiality, maintained data privacy compliance and adhered to HIPAA restrictions.
Owner of Erwin Retirement Specialists LLC
Erwin Retirement Specialists LLC
Austin, Texas
08.2012 - 06.2016
- Guided clients through compiling important financial histories and documentation for evaluation.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Assisted clients in making beneficial and strategic decisions regarding annuities and permanent life insurance strategies.
- Expanded customer base through community outreach and strategic business partnerships.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships with various insurance companies and brokers nationally and statewide.
Assistant Athletic Director Defensive Coordinator
Belton ISD
Belton , Texas
02.2007 - 08.2012
- Achieved school's first 5A Playoff Football Appearance and Victory
Associate Head Football Coach
Alvarado ISD
Alvarado, Texas
06.2006 - 02.2007
- 4 of 5 sports made the playoffs under my leadership.
- 100 % passing rate in classroom.
Asst Head Football Coach / Boys Soccer
Mansfield ISD
Mansfield , Texas
06.2004 - 08.2006
- Achieved Coach of The Year for Boy's Soccer
- Instrumental in Opening a new School for the Mansfield ISD
Athletic Director Head Football Coach
Hillsboro ISD
Hillsboro, Texas
06.2002 - 08.2004
- 4 of 5 men's and women's sports made the playoffs each year under my leadership as Athletic Director
- Collaborated with administrators to establish framework for player participation and awards.
- Assessed individual skills and physical abilities to make appropriate position assignments.
- Promoted football program to administrators, families, and community.
- Scheduled and oversaw robust calendar of practices, special events and conference games.
Teacher Coach
Hillsboro ISD
Hillsboro, Texas
08.1998 - 06.2002
- Defensive Coordinator / Assistant Head Football Coach for a program who won their first bi - district playoff game in 55 years ( 2002 )
- All Students achieved 100 % passing rate in my classroom.
Teacher Coach
Irving ISD
Irving, Texas
06.1996 - 08.1998
- Helped Students in My Classroom to Achieve 100 % Passing Rate
- Head Coach - Freshman Football was a Perfect 10 - 0.
Education
Master of Science - Sports Management
Texas A&M University
College Station, TX05.1996
Bachelor of Science - Psychology
Texas A&M University
College Station, TX12.1993
High School Diploma -
Hillsboro High School
Hillsboro, TX05.1989
Skills
- Negotiation and Persuasion
- Work Planning and Prioritization
- Sales Planning
- Focus and Follow-Through
- Professional Relationships
- New Business Development
- Insurance Industry Knowledge
- Customer Acquisition
- Driven and Determined
- Team Leadership
- Customer Relations
- Sales Growth
- Adaptable and Flexible
- Coachable
Accomplishments
- Achieved Annual Agency Bonus Award by surpassing new business, retention and portfolio growth goals ( 2020 - 2021 )
- Current Close Rate is 67 % ( 2022 ) for New Business Acquisition.
- Current Close Rate for Cross Sells is 42 % ( 2022 )
- Current Retention is 86 % ( 2021 & 2022 )
- Consistently in Top 10 of Market Leaders for New Business Production ( 2017 to 2022 )
- Achieved Pro and Elite Level 5 of Last 6 Years for New Business / Retention and Life Sales Production
- Ring of Honor Award Level Qualifier ( 2021 )
- Calls into " C " level decision makers within medium and large sized companies.
- Leverage key centers of influence for referrals and individual business growth.
- Conducts an average of 125 prospecting calls ( personally dialed and auto dialed ) per week over the last 10 years separate from referral and warm leads.
- Mentored 5 new sales representatives over the past 6 years to help achieve agency level bonuses, awards and recognition.
- Finished #1 for fiscal years 2016 to 2021 in our agency for new business acquisition and premium.
- Finish in Top Ten Monthly for Variable Compensation Earned and Monthly Promotional Bonuses ( Agency Level ) in order to drive growth.
- Earned Million Dollar Round Table in 2014 - 2015
- Earned Company Trips Overseas for Achieving President's Club Status for Top Sales Production in the Texas Market 2014 -2015 ( Annuity and Life Sales )
Languages
Spanish
Professional Working
References Available Upon Request
References Available Upon Request
Timeline
Exclusive Agency Owner
The Mark Erwin Insurance Agency
06.2016 - Current
Owner of Erwin Retirement Specialists LLC
Erwin Retirement Specialists LLC
08.2012 - 06.2016
Assistant Athletic Director Defensive Coordinator
Belton ISD
02.2007 - 08.2012
Associate Head Football Coach
Alvarado ISD
06.2006 - 02.2007
Asst Head Football Coach / Boys Soccer
Mansfield ISD
06.2004 - 08.2006
Athletic Director Head Football Coach
Hillsboro ISD
06.2002 - 08.2004
Teacher Coach
Hillsboro ISD
08.1998 - 06.2002
Teacher Coach
Irving ISD
06.1996 - 08.1998
Master of Science - Sports Management
Texas A&M University
Bachelor of Science - Psychology
Texas A&M University
High School Diploma -
Hillsboro High School
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