Mark Escobar
Corpus Christi,TX
Summary
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medicare Billing Specialist
Parallon
Corpus Christi, TX
03.2022 - Current
- Processed Medicare claims using advanced billing software, ensuring compliance with federal regulations.
- Reviewed and corrected billing discrepancies to enhance accuracy and reduce claim rejections.
- Collaborated with healthcare providers to gather necessary documentation for timely claim submissions.
- Analyzed billing data to identify trends, improving overall efficiency of claims processing workflows.
- Developed process improvement initiatives that streamlined operations and minimized processing delays.
- Advised senior management on recommended improvements to the overall Medicare billing process, increasing efficiency and reducing potential for errors.
- Audited patient accounts to identify discrepancies in billed services, correcting errors to ensure proper reimbursement.
- Reduced claim denials by meticulously reviewing and correcting billing data prior to submission.
- Increased revenue recovery through diligent follow-up on outstanding Medicare claims and appeals.
- Resolved complex billing issues by conducting thorough research and collaborating with relevant parties.
- Verified insurance of patients to determine eligibility.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
Assistant Business Office Manager
Wooldridge Place Nursing Center
Corpus Christi, TX
01.2020 - 03.2022
- Oversaw daily operations of business office, ensuring compliance with regulations and policies.
- Managed scheduling and coordination of staff meetings, enhancing communication across departments.
- Developed training materials for new employees, improving onboarding efficiency and knowledge retention.
- Streamlined billing processes, reducing errors and improving accuracy in financial reporting.
- Implemented electronic health record system updates, optimizing patient data management practices.
- Performed accounts receivable collections for past due accounts by conducting collection calls.
- Managed staff scheduling, payroll, and benefits administration to ensure smooth operations and employee satisfaction.
- Improved filing system efficiency by digitizing documents and implementing a user-friendly electronic database.
- Updated reports, managed accounts, and generated reports for company database.
- Handled customer inquiries professionally while providing exceptional service that exceeded expectations.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
CNA/Restorative Aide
Wooldridge Place Nursing Center
Corpus Christi, TX
05.2007 - 03.2022
- Provided compassionate care to residents, ensuring comfort and well-being.
- Assisted with daily living activities, promoting independence and dignity among patients.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Developed strong relationships with residents, fostering trust and enhancing their quality of life.
- Trained new staff on care protocols and best practices, improving team performance and patient care.
- Implemented infection control measures, contributing to a safe environment for residents and staff.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
Education
Nursing
Texas A&M Corpus Christi
Corpus Christi, TXHigh School Diploma -
Richard King High School
Corpus Christi, TX08-2001
Skills
- ICD-10 proficiency
- Strong attention to detail
- HIPAA compliance
- Time management capabilities
- Professionalism and ethics
- Team collaboration strengths
- Insurance verification
- Electronic health records navigation
- Continuous improvement mindset
- Medicare regulations
- Adaptability in learning
- Customer service
- Multitasking and organization
- Critical thinking
- Verbal and written communication
- Work prioritization
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
Certification
- CNA - Certified Nurse Assistant
Timeline
Medicare Billing Specialist
Parallon
03.2022 - Current
Assistant Business Office Manager
Wooldridge Place Nursing Center
01.2020 - 03.2022
CNA/Restorative Aide
Wooldridge Place Nursing Center
05.2007 - 03.2022
Nursing
Texas A&M Corpus Christi
High School Diploma -
Richard King High School