Mark Esquivel
Mesquite,TX
Summary
Willing to take on any task to support team and help business succeed. Offering strong work ethic and team building abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Electrical Apprentice
Crest Electrical Solutions
Dallas, TX
11.2023 - Current
- Used hand tools such as wire strippers, cutters to prepare wires for connections to boxes, terminals.
- Inspected electrical components to identify hazards, defects, or potential repairs in compliance with codes.
- Utilized knowledge and equipment to test wiring and other system parts for electrical flow and function.
- Maintained accurate documentation of all work performed.
Delivery Driver
Kroger
Lancaster, TX
08.2022 - 07.2023
- Adhere to delivery instructions to properly collect and deliver products.
- Used handheld device to scan orders, obtain route information and navigate.
- Maintained accurate customer records, sales receipts and transportation logs.
- Delivered highest level of service to satisfy and retain customers.
- Developed and maintained positive customer relationships along delivery route.
Postal Carrier
United States Postal Service
Dallas, TX
05.2022 - 08.2022
- Sorted and arranged mail pieces in delivery sequence for assigned route.
- Deliver mail in a timely and orderly fashion, ensuring priority over safety.
- Coordinated efficient deliveries by sorting and organizing mail and parcel.
- Sanitize and return all work equipment for the following business day.
- Assists other post offices and travel as needed.
Bank Teller
Wells Fargo
Dallas, TX
11.2017 - 11.2021
- Communicated professionally and personably with customers to assess needs and develop solutions.
- Assisted customers with processing transactions and resolving complaints.
- Retained up-to-date knowledge of offered products and services to educate customers on features, benefits and pricing.
- Trained new employees on procedures and sales strategies to boost team success.
- Reduced fraud risk by verifying check endorsements, customer identification and other required documentation.
- Community service volunteer work.
Customer Service Representative
PLS
Dallas, TX
11.2016 - 11.2018
- Delivered fast and friendly service to handle questions and service complaints.
- Met personal, team and company goals in customer service environment.
- Navigated multiple computer systems and utilized search tools to find information.
- Informed customers of promotions and special offers to increase sales.
- Used various tools and resources to identify trend behaviors to improve individual and team performance.
Sales Representative
J.A.K. Marketing Group
Garland, TX
08.2016 - 11.2016
- Greeted customers and asked questions to assess needs.
- Recommended merchandise to suit customer budget and preferences.
- Conferred with managers to develop methods and procedures to increase sales and promote business.
- Secured consistent customer sales with knowledgeable, friendly support.
- Drove sales success by building displays and merchandising products.
Education
Skills
- Management
- Customer Service
- Cash Handling
- Sales
- Microsoft Office
- Leadership
- Flexibility
- Adaptable
- Time Management
Certification
- Pool Maintenance, Present
- StateFoodSafety Texas Food Handler Training Program
Languages
Spanish
Full Professional
Timeline
Electrical Apprentice
Crest Electrical Solutions
11.2023 - Current
Delivery Driver
Kroger
08.2022 - 07.2023
Postal Carrier
United States Postal Service
05.2022 - 08.2022
Bank Teller
Wells Fargo
11.2017 - 11.2021
Customer Service Representative
PLS
11.2016 - 11.2018
Sales Representative
J.A.K. Marketing Group
08.2016 - 11.2016
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