Mark Estrada
San Diego,CA
Summary
Correctional Officer offers a 10-year history in corrections with a superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with a focus on maintaining order and proactively addressing potential conflicts.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Correctional Officer
California Department Of Corrections And Rehabilitation
12.2013 - Current
- Assisted in training new correctional officers, providing guidance on best practices and procedures.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to identify better and manage potential threats.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Prevent escapes by regularly inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Provided guidance and support to inmates to help them reintegrate into society and establish new beginnings.
Asset Protection Manager
Wal-mart Stores Inc.
10.2007 - 11.2013
- Reduced instances of theft by conducting regular audits, monitoring surveillance systems, and training staff on best practices.
- Collaborated with store management to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
- Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
- Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
- Conducted thorough investigations into suspected internal theft cases, resulting in identifying and remedying vulnerabilities within the organization.
- Partnered with local law enforcement agencies to share information about potential threats or suspicious activity in the area.
- Improved inventory accuracy by overseeing regular cycle counts and addressing discrepancies on time.
Education
Bachelor of Science - Criminal Justice
National University
La Jolla, CA05.2025
Associate of Arts - Social Work And Human Behavior
Southwestern College
Chula Vista, CA08.2022
Associate of Science - Criminal Justice
Southwestern College
Chula Vista, CA06.2020
Skills
- CCTV Monitoring
- Dispatch
- Surveillance
- Contraband Seizure
- Decision-Making
- Task Prioritization
- Problem-solving abilities
- Excellent Communication
- Counseling techniques
- Crisis Management
- Staff Supervision
Certification
- Certified Trainer for trainings, California Department of Corrections and Rehabilitation- 2024
references
Erica Villaverde
Division of Adult Parole Operations
Parole Agent
San Diego, CA
408-642-9107
Mario Alvarez
San Diego Police
Detective
619-370-4789
Timeline
Correctional Officer
California Department Of Corrections And Rehabilitation
12.2013 - Current
Asset Protection Manager
Wal-mart Stores Inc.
10.2007 - 11.2013
Bachelor of Science - Criminal Justice
National University
Associate of Arts - Social Work And Human Behavior
Southwestern College
Associate of Science - Criminal Justice
Southwestern College