Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

MARK E. TOMASELLO

Sugar Land,Tx.

Summary

Experienced business professional with a strong track record in strategic planning and operational management. Skilled at driving impactful results through effective leadership and resource optimization. Committed to promoting team collaboration and achieving exceptional outcomes with adaptability and reliability. Proficient in financial management, strategic growth, and maintaining strong customer relations.

Overview

41
41
years of professional experience

Work History

Owner and President

RETRO LIGHTING & CONSERVATION, INC.
01.1999 - Current
  • Initiated a plan to get into major accounts by surveying market and pinpointing companies structure and guided the sales staff into finalizing sales within 85% hit rate. Direct and manage all business development activities, corporate functional and all advertising, customer relations, surveys & analysis as well as Vendor pricing and relations. All day-to-day business operations. All hiring firing 1-3-million-dollar company. Many major projects completed successfully.
  • Developed strategic business plans to enhance operational efficiency and expand market presence.
  • Oversaw project management for lighting conservation initiatives, ensuring timely completion and adherence to specifications.
  • Cultivated relationships with suppliers and clients to drive sales growth and foster long-term partnerships.
  • Implemented quality control measures, improving product offerings and customer satisfaction ratings significantly.
  • Trained and mentored staff on best practices in lighting design, installation, and conservation techniques.
  • Managed financial operations, including budgeting and forecasting, to ensure profitability of projects and overall company health.
  • Spearheaded sustainability initiatives within the organization, promoting eco-friendly practices across all operations.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Sales Manager for Texas Division

ILLUMILEX CORPORATION
01.1992 - 01.1998
  • Was responsible for lighting maintenance contract for 27 national retailers, (Home Depot, Randall's Food Markets, Winn Dixie Food Dollar Stores, Walgreens, Toys-R-Us, Garden Ridge) also sold a wide range of projects.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Attended industry events and conventions to expain sales opportunities.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.

Lighting Contractor Division Top Sales Rep for 4 Straight Years

ENTERGY CORP.
01.1990 - 01.1994
  • Led project teams to implement safety protocols, enhancing operational efficiency across all phases.
  • Streamlined workflow processes, reducing downtime and improving team productivity by identifying key bottlenecks.
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.

Inside Sales Executive/Mainframe software sales

Bard Mark Computers/Unisys Software sales
01.1984 - 01.1989
  • Developed and maintained strong client relationships to drive sales growth and customer satisfaction.
  • Conducted comprehensive product demonstrations to showcase software solutions and address client needs.
  • Utilized CRM systems for managing sales pipelines, tracking client interactions, and optimizing follow-ups.
  • Collaborated with various departments within the organization to address customer issues or concerns promptly, fostering long-lasting business relationships built on trust and satisfaction.
  • Consistently met performance metrics such as call volume, talk time, and deal closure rates, contributing to the overall success of the sales team.
  • Increased sales revenue by consistently meeting and exceeding monthly quotas in a fast-paced inside sales environment.
  • Built strong relationships with clients through regular follow-ups, resulting in repeat business and referrals.

Education

GED -

Skills

  • Relationship management
  • Operational efficiency in small businesses
  • Cultivating strong partnerships
  • Effective verbal communication
  • Project management
  • Operations management
  • Project estimating
  • Staff management
  • Team oversight
  • Financial management
  • Staff hiring
  • Negotiation

Accomplishments

  • Supervised team of 75 staff members.
  • Achieved on time and on budget by completing projects with accuracy and efficiency.

Languages

Spanish
Professional Working

Interests

  • Volunteer Work
  • Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
  • Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
  • Participating in fundraising events to support local charities, schools, or community projects
  • Backpacking
  • Music
  • Personal Development and Self-Improvement

Timeline

Owner and President

RETRO LIGHTING & CONSERVATION, INC.
01.1999 - Current

Sales Manager for Texas Division

ILLUMILEX CORPORATION
01.1992 - 01.1998

Lighting Contractor Division Top Sales Rep for 4 Straight Years

ENTERGY CORP.
01.1990 - 01.1994

Inside Sales Executive/Mainframe software sales

Bard Mark Computers/Unisys Software sales
01.1984 - 01.1989

GED -

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MARK E. TOMASELLO