MARK C EUGENE
Renton,WA
Summary
Methodical Inventory Coordinator with a detail-oriented and organized mentality. Adept at handling high inventory volumes in busy settings with demanding objectives.
Overview
21
21
years of professional experience
Work History
Commerce Clerk
Fred Meyer
Renton, WA
04.2019 - 03.2022
- Chose top-quality items to fulfill over 100 daily customer orders.
- Upheld strict deadlines and achieved consistent positive recommendations from customers.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Stocked and rotated products, supplies and paper goods to optimize freshness.
Office Administrator Coordinator
Maple Valley Signs
Maple Valley, WA
11.2017 - 06.2018
- Created, assigned and improved work order assignments by including direct links to customers' digital art files for the graphic designers, which reduced stress and increased productivity.
• Advised owner and operations manager to survey specific new customers which boosted sales, increased company's visibility and open opportunities for future projects.
• Created inventory database and special pricing catalogs which ensured continuity of products and increased savings.
• Modified and maintained the company's procurement transactions records for accountant, which improved accuracy and efficiency.
• Instituted the use of Google Earth to confirm physical location with property management companies, regarding land use sign installations, updates and removal.
Customer Service Representative
Nordstrom, Inc - Drop Ship Team Services
Seattle, WA
12.2016 - 12.2016
- Tracked shipments and rerouted packages to new locations, per customers' requests
- Responsibilities included data entry and calling freight couriers.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Supply Chain Manager
Allyis, Inc, Microsoft Cloud Services
Kirkland, WA
06.2016 - 08.2016
- Used analytical and quantitative methods to understand, predict and enhance supply chain processes
- Assembled data, analyzed performance, identified problems and developed recommendations which supported SCM planning and operations
- Lead discussions with multiple functions and managed projects to get the results desired
- Scheduled and lead Skype meetings with suppliers, to ensure inventory availability for current and future builds
- Conducted Skype meetings with internal teams of upcoming issues with suppliers.
- Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution.
Inside Sales Representative
The Part Works, Inc
Seattle, WA
05.2014 - 10.2014
- Responsibilities include taking incoming calls orders, helping with Will-Calls pick-ups at the counter, as well as replying requests via emails and faxes
- Assisted individuals with opening accounts, provided information to customers in response to inquiries of products and services
- Updated customers account information, supported the outside sales team and completed projects as assigned.
- Contacted new and existing customers to discuss product and service solutions.
Program Coordinator
University of Washington, Facilities Services
Seattle, WA
10.2010 - 05.2014
- Responsible for sourcing, placing, approving, and monitoring orders by using a variety of procurement for Facilities Services departments
- Communicated requests for price quotes, product availability and estimated time of delivery, from vendors via phone, fax, email and web to ensure timely processing of orders
- Inform clients regarding discontinued and alternative products, quantity changes and updated pricing as well as finding alternate vendor if needed, to satisfy client requirements
- Procured materials for specific trades' inventory for replenishment of stocked items
- Worked closely with vendors that provide goods and services to operational areas within Facilities Services, and a wide variety of University process partners involved in achieving FS Stores' goals
- Inspected incoming items and check for condition, quantity, and type against shipping documents
- Contacted vendors on delinquent orders, discrepancy invoices and defective or incorrect shipped products.
Program Coordinator MRO
University of Washington
Seattle, WA
09.2007 - 07.2009
- Received, evaluated, and processed requisitions in accordance with established university policies and procedures
- Processed purchase orders into University of Washington PAS system database
- Assisted, prepared and awarded Request-For-Quotations
- Prepared awarded vendor summary as required by state procurement policies
- Requested and filed Certificates of Insurance from vendors
- Evaluated vendors by investigating their capabilities and stability, to meet quality requirements, specifications, and delivery dates
- Served as liaison to the university personnel and provided guidance and general information regarding established purchasing policies and practices, answer questions and resolve problems
- Scheduled prospective program participants for assessments and orientations.
Program Coordinator
University of Washington
07.2006 - 08.2007
- Assisted the Small Business Officer with preparing quarterly MWBE state reports and semi- annual federal Small Business subcontracting reports
- Organized support for logistics, trade shows, educational workshops, related small business events and meetings
- Represented the Business Diversity Program at trade shows, workshops and related small business events
- Resolved invoice discrepancies, assisted with setting up orders, answering client questions on subcontracts as directed, assisted with clerical duties such as filing, emailing, and faxing.
Program Coordinator
University of Washington, University Stores
Seattle, WA
06.2003 - 07.2006
- Processed electronic orders, using the Ariba system for the University of Washington campus community
- Processed orders especially for the scientific, medical, dental, and facilities maintenance operations
- Provided superior customer service, obtain price quotes from vendors, placed orders, requested confirmations from vendors, assisted University Stores' accounting department with price discrepancies and credits
- Assisted clients with return authorizations and product research
- Created efficiencies and improvements for the ordering process by placing orders on-line via the vendor's websites, rather than calling in or faxing orders
- Successfully created a procedure that enabled co-workers to edit the JD Edwards purchase orders via the Adobe Acrobat, and encouraged that purchase orders to be faxed or emailed via the computer.
Procurement Representative
University of Washington
Seattle, WA
10.2000 - 06.2003
- Ensured all related University policies and procedures were followed, educating customers when needed, reimbursed customers for appropriate expenditures, monitored budgets for proper reimbursement, ordered monetary funds, balanced and reconciled petty cash vouchers daily, created monthly balance reports, and monitored and informed customers of overdue advances
- Secured price quotes and placed orders as prescribed by procedures, supported order placement and follow-up, resolved invoice problems and performed other duties for the Scientific Commodity section
- Advised the departments on policies and procedures and provided superior customer service to the campus clients and vendors.
- Strengthened traceability, developing organization systems for purchase orders, invoices, pricing and reports.
Education
Some College (No Degree) - Graphic Design
Art of Institute of Seattle
Seattle, WASkills
- Product tracking
- Persuasion skills
- Writing and verbal communication
- Telephone and email etiquette
- Knowledgeable in Ariba, JD Edwards, Microsoft Edge, Word, Excel
- Supply chain forecasting
- Spending oversight
- Order placement
- Customer service
- Relationship building
- Organization
- Multitasking
- Critical thinking
- Good work ethic
- Credit card payment processing
- Report generation
Languages
French
Full Professional
Accomplishments
- Drove 10% earmark improvement in 3 months profits through aggressive teamwork, organization and communication.
- Recognized as Employee of the month for outstanding performance and team contributions.
Timeline
Commerce Clerk
Fred Meyer
04.2019 - 03.2022
Office Administrator Coordinator
Maple Valley Signs
11.2017 - 06.2018
Customer Service Representative
Nordstrom, Inc - Drop Ship Team Services
12.2016 - 12.2016
Supply Chain Manager
Allyis, Inc, Microsoft Cloud Services
06.2016 - 08.2016
Inside Sales Representative
The Part Works, Inc
05.2014 - 10.2014
Program Coordinator
University of Washington, Facilities Services
10.2010 - 05.2014
Program Coordinator MRO
University of Washington
09.2007 - 07.2009
Program Coordinator
University of Washington
07.2006 - 08.2007
Program Coordinator
University of Washington, University Stores
06.2003 - 07.2006
Procurement Representative
University of Washington
10.2000 - 06.2003
Some College (No Degree) - Graphic Design
Art of Institute of Seattle