Mark Fabbi
Pennington,NJ
Summary
Innovative and compassionate higher education leader with over a decade of progressive experience advancing student success, equity, and engagement in college settings. Proven record of leading strategic initiatives in student services, retention, academic advising, and inclusion. Adept at building mission-aligned programs, mentoring staff and students, and fostering a vibrant campus culture. Passionate about holistic student development, crisis response, and collaborative leadership.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
6
6
years of professional experience
Work History
Adjunct Faculty (Graduate Education)
Rosemont College
Rosemont, PA
08.2022 - Current
- Design and teach graduate-level courses in Higher Education Law, Finance, Assessment, and Foundations of Higher Education.
- Mentor future educators and student affairs professionals with a focus on inclusive leadership and equity in education.
- Engage in curriculum development and graduate student recruitment efforts.
Customer Success Manager
Anthology
Remote
05.2022 - Current
- Manage relationships with over 300 higher education clients nationwide, guiding institutions through digital transformation and student success planning.
- Lead strategic consultations and workshops focused on academic engagement, persistence, and equity initiatives.
- Serve as an internal advocate for client needs, influencing product improvements and implementation processes.
Assistant Dean & Director of Advising
Rutgers University
New Brunswick, NJ
06.2019 - 05.2022
- Founded and led a comprehensive advising center serving 1,500 undergraduates, contributing to measurable gains in student retention and satisfaction.
- Hired, supervised, and coached a team of academic advisors and professional staff.
- Spearheaded implementation of innovative advising models, digital tools, and inclusive outreach strategies.
- Collaborated with university leadership on policies related to student conduct, support services, and academic progress.
Education
Ph.D. - Higher Education
Seton Hall University
01.2021
M.S. - Higher Education
Drexel University
01.2014
B.A. - Political Science
Temple University
01.2011
Skills
- Academic Advising & Success Strategies, Crisis Management & Retention, Data-Informed Decision Making (Tableau, Power BI), DEI & LGBTQ Advocacy, Learning Management Systems (Blackboard, Canvas), Policy & Conduct Administration, Strategic Planning & Program Development, Student Affairs Leadership, Team Supervision & Staff Development
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Organizational skills
Timeline
Adjunct Faculty (Graduate Education)
Rosemont College
08.2022 - Current
Customer Success Manager
Anthology
05.2022 - Current
Assistant Dean & Director of Advising
Rutgers University
06.2019 - 05.2022
M.S. - Higher Education
Drexel University
B.A. - Political Science
Temple University
Ph.D. - Higher Education
Seton Hall University