Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Leadership Experience
Timeline
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Mark Feazel

Mark Feazel

Roanoke

Summary

Dynamic Venue Director with a proven track record at Pinnacle Live, excelling in team leadership and hybrid event production. Expert in labor relations and contract negotiation, consistently achieving high profitability margins. Adept at building strong client relationships and delivering exceptional event experiences through effective communication and strategic planning.

Overview

40
40
years of professional experience

Work History

Venue Director / Operations Manager

Pinnacle Live
Frisco
01.2023 - Current
  • Ran day to day operations of hotel venues.
  • Organized equipment and labor to ensure profitability and client satisfaction.
  • Responsible for creating a Part Time labor pool to serve the DFW Market for all PL Properties.
  • Accountable for profitability of Omni Star Property – maintaining one of the highest GOP margins in the company.
  • Monitored feedback from attendees throughout the entire event cycle.
  • Coordinated with vendors to secure necessary supplies and services for successful event execution.
  • Provided onsite support during major events to ensure objectives are achieved.

Area Manager of AV Operations

Convene
Chicago
04.2022 - 12.2022
  • Management of all personnel for five Convene locations in the Midwest.
  • Included hiring and training of Operations Managers, Project Managers and Technicians.
  • Built team from ground up.
  • Developed relationships with clients and vendors to assure event success.
  • 90% of all events included at least a Hybrid component.
  • Many fully streamed events utilizing SRT and a remote studio.
  • Oversaw the recruitment process for new staff members including interviewing and training.
  • Monitored and evaluated district performance to ensure goals were met.

Project Manager / Operations Manager / Director of Event Operations

Encore Event Technologies
Chicago
07.2016 - 03.2022
  • After being a Project Manager at Hyatt Regency Chicago and leading a team of 25 Technicians and Supervisors as well as Union Labor, I was moved to the Hyatt Regency McCormick as Operations Manager.
  • There I ran a staff of 4 and was responsible for Scheduling, Budgets and Hotel Relations.
  • Then moved back to HRC as Dir of Ops running the team of 33 Technicians, Supervisors and Concierge.
  • Responsible for successful operations of the $15 Million property and building and maintaining relationships with hotel, clients and unions.
  • Developed procedures for adding hybrid and/or streaming to live events.
  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.

Area Project Manager

LHM Properties
St. Louis
03.2010 - 06.2016
  • Responsible for working with Sales Department and directly with Clients, to create the vision for the shows in 13 venues in the St. Louis Region.
  • This included Detailing, Scheduling and Organizing Gear for all shows.
  • Developed and implemented project plans, schedules, budgets and objectives.
  • Provided technical guidance and direction to team members on complex projects.

Technical Director

Upstream Theater
01.2012 - 12.2014
  • Responsible for all technical aspects of each seasons’ productions.
  • This includes overseeing Lighting, Audio, Video, Set, Costumes and Make Up.
  • I was also involved in hiring and supervising all the designers and running crew for all shows.

Technical Director

St. Louis Actors Studio
01.2012 - 12.2014
  • Responsible for all technical aspects of each seasons’ productions.
  • This includes overseeing Lighting, Audio, Video, Set, Costumes and Make Up.
  • I was also involved in hiring and supervising all the designers and running crew for all shows.

Assistant Technical Director

New Jewish Theater
01.2009 - 12.2011
  • Assisted Technical Director with all Technical Aspects of the Theater.
  • Worked as a Master Carpenter, Master Electrician and Video Engineer for setup and install of each show.

Freelance Technician / Project Manager / Technical Director

01.2001 - 12.2011
  • Took calls as a Rigger, Audio Engineer, Lighting Engineer, Master Electrician or Carpenter as needed for various theater and production companies.

Union Technician / General Hand, Rigger, Electrician

IATSE Local 33
01.1985 - 12.2001
  • Took calls as a Rigger, Audio Engineer, Lighting Engineer, Master Electrician or Carpenter as assigned by the Hall.

Education

BA -

Theater Arts
Long Beach, CA

AA -

Business
Belleville, IL

Skills

  • Writing
  • Communication
  • Content creation
  • Labor relations
  • Union regulations
  • Team building
  • CAD drawing interpretation
  • CAD drawing reading
  • Team leadership
  • Hybrid event production

Accomplishments

  • Brought profitability up from 23% to 31%.
  • Built teams and developed leaders throughout the country.

Leadership Experience

  • Have led multiple teams of union and non-union labor in venues across the country.
  • Have hired, trained, mentored and promoted multiple individuals who have continued to grow in this industry.

Timeline

Venue Director / Operations Manager

Pinnacle Live
01.2023 - Current

Area Manager of AV Operations

Convene
04.2022 - 12.2022

Project Manager / Operations Manager / Director of Event Operations

Encore Event Technologies
07.2016 - 03.2022

Technical Director

Upstream Theater
01.2012 - 12.2014

Technical Director

St. Louis Actors Studio
01.2012 - 12.2014

Area Project Manager

LHM Properties
03.2010 - 06.2016

Assistant Technical Director

New Jewish Theater
01.2009 - 12.2011

Freelance Technician / Project Manager / Technical Director

01.2001 - 12.2011

Union Technician / General Hand, Rigger, Electrician

IATSE Local 33
01.1985 - 12.2001

BA -

Theater Arts

AA -

Business

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