President/Owner
Silverstate Janitorial
Las Vegas, NV
04.2000 - Present
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Represented the organization at community events and public forums to promote its mission.
- Collaborated with staff members to ensure operational efficiency of the organization.
- Analyzed data from surveys to identify areas for improvement in organizational operations.
- Provided leadership and guidance on budgeting decisions to maximize resources available.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Resolved conflicts between staff members by listening attentively and providing constructive feedback.
- Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
- Negotiated contracts with vendors for services such as IT maintenance or event catering.
- Determined performance goals and offered tactics for achieving milestones.
- Analyzed financial statements and forecasts to improve programs, performance and policies.