Mark Ferris
Orlando
Summary
Dedicated professional skilled in inventory management and customer service. Proven ability to train teams and enhance efficiency, ensuring adherence to safety protocols and improving overall operational performance.
Overview
25
25
years of professional experience
Work History
Receiving Associate
Home Depot
Orlando, FL
07.2019 - 03.2025
- Oversaw receiving process to ensure timely and accurate inventory management.
- Instructed new associates on best practices for receiving processes and compliance with safety standards.
- Coordinated unloading of shipments, verifying contents against purchase orders.
- Implemented improvements in stock organization to enhance warehouse efficiency.
Garden Associate
Home Depot
Orlando, FL
07.2019 - 03.2025
- Assisted customers in selecting plants and gardening supplies, providing expert advice on care and maintenance.
- Maintained inventory accuracy by regularly restocking products and organizing displays for optimal visibility.
- Trained new team members on store policies, product knowledge, and customer service best practices.
Security Assistant
Universal Orlando
Orlando, FL
09.2012 - 05.2019
- Monitored access points to ensure safety protocols and compliance with security measures.
- Assisted in emergency response drills to enhance team preparedness and efficiency.
- Conducted regular inspections of premises to identify potential security risks and vulnerabilities.
- Collaborated with law enforcement during incidents, ensuring effective communication and resolution strategies.
Security Dispatcher
Orlando Regional Medical Center
Orlando, FL
07.2000 - 08.2011
- Monitored security systems and coordinated responses to incidents across facility.
- Communicated effectively with hospital staff and law enforcement during emergencies.
- Managed dispatch operations, ensuring timely response to security threats or breaches.
- Trained new dispatchers on protocols and emergency procedures to enhance team efficiency.
Education
High School Diploma -
Colonial High School
Orlando, FL05-1994
Skills
Fork Lift License Certification from Mid Florida Tech
OSHA Certified- 12 hour course online
EPA Type I and III
Emergency Communications Certficate
Timeline
Receiving Associate
Home Depot
07.2019 - 03.2025
Garden Associate
Home Depot
07.2019 - 03.2025
Security Assistant
Universal Orlando
09.2012 - 05.2019
Security Dispatcher
Orlando Regional Medical Center
07.2000 - 08.2011
High School Diploma -
Colonial High School