Production Operator/Operations Support Specialist
CNE Direct Inc.
Peabody, MA
8 2015 - 06.2022
- Cleaned and maintain warehouse in compliance with OSHA safety standards in my former position as WH Lead
- Implemented performance, quality and efficiency measures to achieve aggressive production goals
- Assisted supervisor with implementing employee productivity techniques and assist in training new employees on proper procedures
- Reported and logged results of finished product in all zones of testing department
- Packaged finished product and prepared it for shipping
- Evaluated current processes to develop improvement plans.
- Produced detailed and relevant reports for use in making business decisions.
- Gathered, documented and modeled data to assess business trends.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
- Coordinated responses and resources to handle special client requests.
- Listened to customer needs and desires to identify and recommend optimal products.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Compiled training materials for new employees and tracked skill development.
- Completed and processed purchase orders and customer invoices each quarter.
- Generated bar graphs, trend lines and pie charts to represent sales data.
- Prevented and minimized processing errors by analyzing trends and implementing feedback from managers.
