MARK GABBARD
Union,KY
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
34
34
years of professional experience
Work History
MANAGER MEMBERSHIP SALES AND BUSINESS DEVELOPMENT
AAA
02.2002 - Current
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Improved marketing to attract new customers and promote business.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
GENERAL MANAGER
Best Buy Inc
07.2020 - 01.2022
- Supervised multiple locations to enforce high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Optimized team performance with newly implemented sales and merchandising procedures.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
REGIONAL MANAGER
Iron Mountain
05.1998 - 06.2000
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
- Generated financial and operational reports to assist management with business strategy.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Facilitated seamless integration of new acquisitions into existing operations while maintaining positive company culture and high levels of morale among employees.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
DISTRICT MANAGER
Circuit City Stores
11.1989 - 05.1998
- Organized promotional events and interacted with community to increase sales volume.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
Education
Bachelor of Arts - Business Communications
Northern Kentucky University
Newport, KY05.1986
Skills
- Computer Skills
- Sales Techniques
- Managing Operations and Efficiency
- Budget Control
- Budget Management
- Idea Development and Brainstorming
- Business Development
- Employee Coaching and Mentoring
- Verbal and written communication
- Teamwork and Collaboration
- Human Resources Management
- Staff Development
- Business Analysis and Reporting
- Customer Relationship Management
- Training and Development
- Performance Management
- Administration and Reporting
- Cross-Functional Teamwork
- Decision-Making
- Team Leadership
- Key Performance Indicators
- Negotiation
- Business Planning
- Employee Development
- Operations Management
- Contract Management
- Brand Management
- Financial Management
Timeline
GENERAL MANAGER
Best Buy Inc
07.2020 - 01.2022
MANAGER MEMBERSHIP SALES AND BUSINESS DEVELOPMENT
AAA
02.2002 - Current
REGIONAL MANAGER
Iron Mountain
05.1998 - 06.2000
DISTRICT MANAGER
Circuit City Stores
11.1989 - 05.1998
Bachelor of Arts - Business Communications
Northern Kentucky University