Mark Gallon
Baton Rouge,LA
Summary
Dependable worker and craftsmen, dedicated team player and top performer consistently meeting project deadlines and budget goals. Knowledgeable about importance of quality work and preventive maintenance. Over seven years of experience in commercial plumbing. I have a retail and customer service background which will allow me to help my employer reach their sales goals, and maintain customer satisfaction. Willing and able to fill any part or full-time position available as soon as possible.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Journeyman Plumber
Bob Bernhard & Associates
11237 Pennywood Ave. Baton Rouge LA 70809
01.2024 - 10.2024
- Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
- Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Selected type and size of piping required for each project.
- Filled pipe systems with water and air to determine location of leaks.
- Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
Journeyman Plumber
Bob Bernhard And Associates
Baton Rouge, LA
03.2019 - 10.2022
- Enhanced customer satisfaction by swiftly identifying and resolving plumbing issues in residential and commercial properties.
- Reduced project costs by accurately estimating materials and labor required for plumbing installations and repairs.
- Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
- Streamlined project completion with efficient scheduling, prioritizing tasks based on urgency and complexity.
- Improved system performance by conducting thorough inspections, preventative maintenance, and timely repairs on various plumbing systems.
- Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
- Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
- Contributed to team success in completing large-scale projects within tight deadlines without compromising quality standards.
- Interpreted blueprints to determine locations, quantities, and sizes of materials required.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Measured, threaded, and cut materials to correct angles.
- Offered guidance and training to junior team members.
- Filled pipe systems with water and air to determine location of leaks.
Plumber Apprentice
Marino And Son
Baton Rouge, LA
02.2018 - 03.2019
- Improved client satisfaction by efficiently diagnosing and repairing plumbing issues in a timely manner.
- Assisted master plumbers with complex projects, resulting in successful completion within deadlines.
- Enhanced team productivity by maintaining a clean and organized work environment for plumbing tasks.
- Reduced callbacks by ensuring thorough inspections and quality repairs on all jobs completed.
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Increased efficiency of pipe installations by accurately measuring, cutting, threading, and assembling materials as needed.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Organized and moved materials from truck to job site to support project requirements.
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
- Safely handled tools and equipment in large-scale projects.
Plumber Apprentice
Bernhard MRC
Baton Rouge, LA
08.2016 - 02.2018
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial settings.
- Assisted lead plumber with complex installations, resulting in reduced project completion times.
- Supported team members for successful completion of large-scale construction projects, ensuring timely and accurate plumbing installations.
- Enhanced workplace safety by consistently following proper procedures and guidelines during repair and installation tasks.
- Acquired extensive knowledge of local building codes, enabling adherence to regulations during all plumbing work conducted.
- Developed strong problem-solving skills by successfully troubleshooting challenging situations encountered on the job site.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Organized and moved materials from truck to job site to support project requirements.
- Safely handled tools and equipment in large-scale projects.
- Measured, threaded, and cut materials to correct angles.
Plumber Apprentice
Louis Mechanical
Baton Rouge, LA
08.2015 - 07.2016
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial settings.
- Assisted lead plumber with complex installations, resulting in reduced project completion times.
- Supported team members for successful completion of large-scale construction projects, ensuring timely and accurate plumbing installations.
- Contributed to increased client retention rates through exceptional customer service and prompt response to service requests.
- Developed strong problem-solving skills by successfully troubleshooting challenging situations encountered on the job site.
- Increased efficiency by maintaining a clean workspace during repairs and installations, minimizing downtime between tasks.
- Reduced material waste by carefully measuring pipe lengths before cutting them, saving both time and resources on each project.
- Effectively communicated with clients regarding their needs while providing clear explanations about necessary repairs or replacements.
- Demonstrated adaptability by readily accepting new responsibilities and tasks when assigned, showcasing a strong work ethic throughout apprenticeship.
Film Crew Associate
AMC Theatres
Baton Rouge, LA
09.2013 - 08.2015
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Trained and mentored new sales representatives.
- Used POS system to enter orders, process payments and issue receipts.
Education
Certificate of Completion/ Plumbing License - Plumbing And Pipefitting
Local Union 198
Baton Rouge, LA05.2015
High School Diploma -
Dutchtown High School
Geismar, LA05.2013
Skills
- Quality Assurance
- Equipment Monitoring
- Commercial Construction Experience
- Blueprint Reading
- Plumbing
- Piping Installation
- Potable water systems
- Plumbing Fixture Installation
- Silver and Soft Solder Expert
- Inventory Control
- Cash Management
- Team Training
Certification
- Licensed Pumber - [2020-2024]
Timeline
Journeyman Plumber
Bob Bernhard & Associates
01.2024 - 10.2024
Journeyman Plumber
Bob Bernhard And Associates
03.2019 - 10.2022
Plumber Apprentice
Marino And Son
02.2018 - 03.2019
Plumber Apprentice
Bernhard MRC
08.2016 - 02.2018
Plumber Apprentice
Louis Mechanical
08.2015 - 07.2016
Film Crew Associate
AMC Theatres
09.2013 - 08.2015
Certificate of Completion/ Plumbing License - Plumbing And Pipefitting
Local Union 198
High School Diploma -
Dutchtown High School