Mark Gandt
Shawano,WI
Summary
Dynamic shop assistant with a proven track record at Holtger Brothers, excelling in customer service and inventory management. Enhanced operational efficiency through process improvements and effective training. Skilled in installations and repairs, utilizing power tools to deliver high-quality results while fostering strong relationships with customers and team members.
Professional with experience in customer service, inventory management, and sales support. Strong focus on team collaboration and consistently achieving results. Skilled in handling transactions, maintaining store cleanliness, and providing exceptional customer experiences. Reliable and adaptable to changing needs, ensuring smooth operations and customer satisfaction.
Professional retail worker with comprehensive experience in providing exceptional customer service and ensuring smooth store operations. Reliable team player known for flexibility and focusing on achieving sales goals. Skilled in inventory management and fostering positive customer interactions.
Overview
5
5
years of professional experience
Work History
Shop Assistant
Holtger Brothers
04.2021 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Managed inventory levels and restocked supplies , ensuring product availability and organization.
- Operated point-of-sale systems accurately, processing transactions and handling cash efficiently.
- Maintained store cleanliness and visual merchandising standards, promoting a welcoming environment.
- Trained new staff on customer service protocols and operational procedures, fostering team collaboration.
- Implemented process improvements for stock management, reducing discrepancies and improving efficiency.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Assisted in daily shop operations, ensuring efficient workflow and customer service.
- Maintained tools and equipment, promoting safety and operational readiness.
- Supported technicians with vehicle diagnostics and repairs, enhancing team productivity.
- Organized inventory management, streamlining parts retrieval processes.
- Executed routine maintenance tasks on vehicles, ensuring quality standards met consistently.
- Collaborated with team members to troubleshoot mechanical issues effectively and efficiently.
- Provided training for new assistants on shop procedures and safety protocols.
- Assisted mechanics in vehicle repairs, contributing to a faster turnaround time for customers.
- Completed routine maintenance tasks such as oil changes, tire rotations, and brake inspections with precision and care.
- Unloaded trailers and placed materials into proper storage locations.
- Used wrenches and hoists to move units such as engines and transmissions.
- Filled, sanded and smoothed surfaces to prepare for painting.
- Prepared surfaces for priming, painting and refinishing.
- Applied primers, sealers and other materials prior to painting.
- Replaced glass, headlights and other lighting and electrical components.
- Applied sealants, caulks and rust preventatives to protect body and paint.
Education
High School Diploma -
Rural Virtual Academy
Medford, WI01-2024
Skills
- Customer service
- Product knowledge
- Inventory management
- Relationship building
- Inventory control
- Stock replenishment
- Installations and repairs
- Power tools
- Raw materials handling
- Fabrication
- Welding
- Equipment operation
Timeline
Shop Assistant
Holtger Brothers
04.2021 - Current
High School Diploma -
Rural Virtual Academy