Mark Garcia
Alamosa ,Colorado
Summary
Law enforcement professional with commitment to protecting public safety and upholding law. Known for reliability, adaptability, and strong sense of duty, contributing to cohesive team environment. Possesses key skills in crisis management and community outreach, ensuring effective collaboration and positive outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security/Client Manager
ATC (Advantage Treatment Centers
2017 Lava Lane Alamosa Colorado 81101
10.2024 - Current
- Delivered exceptional customer service by proactively anticipating client needs and providing tailored solutions.
- Established trust with clients through consistent follow-up and a commitment to understanding their unique business needs.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Maintained detailed records of all client interactions, ensuring accuracy in reporting and facilitating clear communication across teams involved in each project or campaign execution.
Police Officer
Springer Police Department
616 Colbert Ave, Springer NM
05.2023 - 05.2024
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
Deputy Sheriff
Costilla County Sheriff's Office
103 Gasper St, San Luis Colorado 81152
07.2019 - 07.2022
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
- Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Testified effectively in court, presenting clear evidence that contributed to successful case outcomes.
- Enhanced public trust by providing professional and compassionate assistance during emergencies.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Conducted thorough investigations that led to the successful prosecution of numerous offenders.
- Investigated numerous cases, leading to successful resolution of various criminal activities.
Police Officer
Center Police Department
294 S Worth St, Center Colorado 81125
11.2015 - 08.2017
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Conducted preliminary investigations at scenes of major crimes.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Police Officer
Del Norte Police Department
525 Grand Ave, Del Norte Colorado 81132
02.2011 - 11.2015
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Apprehended offenders and conducted interviews and interrogations.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Conducted searches of individuals, vehicles and premises.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
Education
Associate Of Criminal Justice - Science
Colorado Technical University
Colorado Springs, COColorado POST Certificate - LE ACADEMY
Pikes Peak Community College
Colorado Springs, CO08.2010
High School Diploma -
Sangre De Cristo Highschool
Mosca, CO05.2005
Skills
- Strategy development
- Time management
- Decision-making
- Document management
- Strategic planning
- Conflict resolution
- Integrity
- leadership
Certification
Colorado POST certification PID#135327
Firearms Instructor (pistol and rifle)
Driving Instructor
FTO-Field Training Officer
ARIDE certified
Train the Trainer certified
Intoxylizer certified
CPR/First Aid certified
Timeline
Security/Client Manager
ATC (Advantage Treatment Centers
10.2024 - Current
Police Officer
Springer Police Department
05.2023 - 05.2024
Deputy Sheriff
Costilla County Sheriff's Office
07.2019 - 07.2022
Police Officer
Center Police Department
11.2015 - 08.2017
Police Officer
Del Norte Police Department
02.2011 - 11.2015
Associate Of Criminal Justice - Science
Colorado Technical University
Colorado POST Certificate - LE ACADEMY
Pikes Peak Community College
High School Diploma -
Sangre De Cristo Highschool