Summary
Overview
Work History
Education
Skills
Timeline
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Mark Gaurrich

Coral Springs,FL

Summary

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

Overview

35
35
years of professional experience

Work History

President

Arc Cleaning
04.2009 - Current
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
  • Streamlined organizational processes by evaluating current systems and implementing improvements.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.

Finanacial Analyst

Hollander Home Fashions
03.2006 - 09.2008
  • Achieved significant cost savings by identifying financial inefficiencies and implementing improved processes.
  • Streamlined financial reporting for better decision-making with clear, concise analysis and presentation.
  • Enhanced forecasting accuracy through the development of sophisticated financial models and tools.
  • Collaborated with cross-functional teams to optimize budgets, resulting in improved resource allocation.
  • Supported executive decision-making by providing data-driven insights on revenue trends and cost drivers.

General Manager of Operations

TJX Companies
07.1989 - 06.2006
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
  • Led cross-functional teams to achieve key performance indicators and drive positive results across the organization.
  • Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
  • Trained, coached and mentored staff to support smooth adoption of new store programs.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

Bachelor of Science - Healthcare Information Mangement & Technology

DeVry University
Downers Grove, IL
06.2024

Bachelor of Science - Accounting And Finance

Strayer University
Washington, DC
06.2000

Skills

  • Succession Planning
  • Talent Development
  • Crisis Management
  • Operational Excellence
  • Strategic Visioning
  • Staff Management
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Communication tools (eg, email, phone, video conferencing)
  • Relationship building and communication
  • Teamwork and collaboration

Effective Decision Making

Customer Focus

Business Administration

Timeline

President

Arc Cleaning
04.2009 - Current

Finanacial Analyst

Hollander Home Fashions
03.2006 - 09.2008

General Manager of Operations

TJX Companies
07.1989 - 06.2006

Bachelor of Science - Healthcare Information Mangement & Technology

DeVry University

Bachelor of Science - Accounting And Finance

Strayer University

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Mark Gaurrich