Mark Gibbons
Alvarado,TX
Summary
Accomplished Operations and Receiving Manager at Central Market HEB, I excel in operations management and team leadership, significantly enhancing performance outcomes and supply chain efficiency. Expert in problem-solving and customer service, I have a proven track record of empowering teams and improving vendor relations, leading to streamlined operations and increased accountability.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Manager
Central Market HEB
07.2007 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
- Managed the relationship between company and vendors on facility maintenance and overlooking correct billing for work completed.
- Ensured employees were up to date on all of their training including MHE, food safety and general course studies that encompassed their job duties and how to perform them at a higher standard.
Receiving Manager
Central Market HEB
09.2012 - 02.2015
- Unloaded, sorted and stored incoming merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
Education
No Degree - Fire Science
Desoto Fire Academy
DeSoto, TX11.2000
High School Diploma -
Duncanville High School
Duncanville, TX06.1995
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
Accomplishments
- Earned the “Tete De Cuvee” Award in 2014 for leadership.
Certification
- Certified Food Safety Manager, Central Market - 2015-current
Timeline
Receiving Manager
Central Market HEB
09.2012 - 02.2015
Operations Manager
Central Market HEB
07.2007 - Current
No Degree - Fire Science
Desoto Fire Academy
High School Diploma -
Duncanville High School