Summary
Overview
Work History
Education
Skills
Activities
Community Service
Timeline
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Mark Gibbons Jr

Chandler,AZ

Summary

Highly accomplished and results-driven operations Vice President with over 20 years of manufacturing experience leading and scaling businesses in a variety of Dairy industries. Proven track record of driving growth, improving efficiency, and maximizing profits. Built and launched multiple new manufacturing facilities, creating capacity, and enabling business growth. Strong strategic thinker with excellent communication, team building and servant leadership skills.

Overview

33
33
years of professional experience

Work History

Director of Operations

Dulce Food Group
01.2025 - Current

Scaled manufacturing business to increase production for new customers by 567%

Hired and trained all staff on proper dairy manufacturing procedures and processes.

Scaled manufacturing capability through equipment acquisitions and technology upgrades.

  • Streamlined operational processes, enhancing efficiency across production and distribution activities.
  • Led cross-functional teams to implement best practices in inventory management and quality control.
  • Established key performance indicators to monitor operational success and facilitate continuous improvement efforts.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Spearheaded change management initiatives that facilitated organizational transformations while minimizing disruption to ongoing operations.
  • Implemented quality control measures to maintain high standards of service delivery.

Vice President of Operations

Baily International
06.2024 - 01.2025
  • Oversaw operational strategies to enhance efficiency across multiple business units through the use of Traction business philosophies
  • Directed cross-functional teams in implementing process improvements and best practices which resulted in a 50% improvement in schedule attainment
  • Developed and monitored key performance indicators to drive accountability and results. Established and successfully executed corporate, plant and individual rocks to a 85% completion rate
  • Established training programs to elevate staff competencies and operational effectiveness.
  • Collaborated with executive leadership on long-term operational goals and objectives.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Streamlined operations by identifying inefficiencies and implementing process improvements which drove line efficiencies which allowed sales to be able to sell 75% of and idle production line.
  • Increased company profits through performance optimization strategies and efficiency improvements.
  • Established performance goals for department and outlined processes for achievement through the Traction business philosophy.
  • Enhanced team cohesion by organizing regular training sessions focused on communication skills and conflict resolution techniques which reduced first pass quality defects by 80%.
  • Facilitated timely decision-making through accurate data analysis and insightful reporting on key operational metrics which led to capital improvement projects to reduce waste by 12%.

Vice President, Operations

Bubbies Ice Cream LLC
Phoenix, Arizona
09.2018 - 06.2024
  • Leadership responsibility for operations P&L, including growth capacity of over 200% YOY
  • Developed 3PL network and satellite distribution centers to reduce LTL and transportation costs by $300K annually
  • Built and launched a second manufacturing operation in 8 months during the post-pandemic materials shortage
  • Increased manufacturing capacity on second build by 60%
  • Expanded manufacturing partners by 30% with minimal service interruptions
  • Launched Redzone WMS systems that increased manufacturing capabilities and streamlined distribution process
  • Successfully doubled manufacturing capacity with 99.6% order fulfillment rate
  • Developed all manufacturing metrics to include logistics, financial and Quality processes
  • Led the team to achieve 96% SQF compliance 5 months after the new facility launch.

Director of Operations

Bubbies Ice Cream LLC
09.2017 - 09.2018
  • Successfully built facility and launched 7 manufacturing lines in 5 months
  • Developed and successfully executed $6M in capital projects on time and within budget
  • Launched a Servant Leader/Partnership culture with initially achieved 0% turnover for 180 days
  • Launched facility at 82% efficiency
  • Hired a core staff that has never run this product to a 96% quality conformance standard and an 82%-line efficiency mark from date of launch
  • Lead plant expansion to over 100 partners
  • Received superior scores on Food Safety audits
  • Established processes and procedures to successfully launch ground-up manufacturing facility.

Plant Director

Shamrock Farms
01.2017 - 08.2017
  • Leadership responsibility for 300 manufacturing associates
  • P&L responsibility for plant manufacturing
  • Developed visual manufacturing plan to reduce wasted time on the production floor
  • Trained and led Kaizen event to reduce $200,000 in product transition waste
  • Developed and executed a SMED event on a bottling line, reducing filler changeover time by 65%
  • Developed Kanban process for 'On Time' materials delivery, eliminating material wait time from an average of two hours to zero.

Director of Operations/Director of Raw Materials Management

Schreiber Foods
01.2006 - 01.2017
  • Leadership responsibility for 5 yogurt manufacturing facilities
  • Built three manufacturing facilities, launching on time and within budget: 99.5% of 25+ capital projects, ranging from $500,000-127 million dollars
  • Managed P&L for three manufacturing facilities and operating within 95% of financial commitment for three consecutive years
  • Developed monthly performance metrics and financial reviews with leaders to inspire 'ownership/accountability', driving proper management of plant
  • Realigned staffing across three facilities, reducing direct and variable labor YOY by $500K
  • Launched four new products successfully in FY15, exceeding customer performance specifications in efficiency and quality
  • Led Quality improvement teams (3) to reduce consumer complaints by 18% network wide
  • Achievement of SQF level III certification in all 5 yogurt manufacturing locations
  • Increased Overall Efficiencies (OE) by 30% through use of Lean Manufacturing tools to improve line performance, resulting in consolidation of four fillers to two in two different manufacturing locations
  • Leveraged 'lean manufacturing' tools to increase Overall Efficiencies (OE) by 30%, improving line performance and enabling the consolidation of four fillers to two, positively impacting the P&L at two different manufacturing locations
  • Reduced network operating costs by $1 million dollars in FY14 via fruit losses
  • Reduced network operating costs by $6.1 million dollars through development and leadership of multiple process improvement teams including: Raw material waste, Maintenance budget planning, using 'flex spending' budgetary guidelines and packaging waste
  • Trained, lead and implemented 5S/Visual factory principals in the facilities to improve plant efficiencies and reduced overall labor costs by 20%.

Plant Operations Manager, Shamrock Farms Fluid Plant

Shamrock Dairy
01.2003 - 01.2006

Director of Quality

Kohler Mix
01.2000 - 01.2002

Quality Manager, Shamrock Farms Ice Cream

Shamrock Dairy
01.1998 - 01.2000

Quality Manager

Morningstar Foods
01.1993 - 01.1998

Education

Business Degree - Business

University of Phoenix
Phoenix, AZ
01.2011

Skills

  • Strategic Planning and Execution
  • Operations Oversight
  • Capital Spending
  • Process Improvements
  • Operational efficiency
  • Process improvement
  • Quality assurance
  • Capital spending

Activities

  • Member Board of Directors – Richland Center Renewable Energy (RCRE)
  • Schreiber Foods Leadership award – Only Leader awarded in 2008
  • 5 Team performance awards
  • MSI Executive Management Certificate
  • Project Management – Lean Processes
  • Six Sigma Green Belt

Community Service

  • Board of Trustee Member St John the Evangelist Homeless Shelter
  • Volunteer.
  • Habitat for Humanity – Drywall installer
  • St Johns Homeless Shelter - Meal server
  • Rebuilding Together - Painter

Timeline

Director of Operations

Dulce Food Group
01.2025 - Current

Vice President of Operations

Baily International
06.2024 - 01.2025

Vice President, Operations

Bubbies Ice Cream LLC
09.2018 - 06.2024

Director of Operations

Bubbies Ice Cream LLC
09.2017 - 09.2018

Plant Director

Shamrock Farms
01.2017 - 08.2017

Director of Operations/Director of Raw Materials Management

Schreiber Foods
01.2006 - 01.2017

Plant Operations Manager, Shamrock Farms Fluid Plant

Shamrock Dairy
01.2003 - 01.2006

Director of Quality

Kohler Mix
01.2000 - 01.2002

Quality Manager, Shamrock Farms Ice Cream

Shamrock Dairy
01.1998 - 01.2000

Quality Manager

Morningstar Foods
01.1993 - 01.1998

Business Degree - Business

University of Phoenix