Summary
Overview
Work History
Education
Skills
Timeline
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Mark Gilland

Smithland,KY

Summary

Dynamic Field Service Technician with extensive experience at Hutson Inc., specializing in advanced diagnostics and customer relations. A certified John Deere technician, I excel in machine setup and problem-solving, leveraging technical expertise and a positive attitude to enhance service delivery. Committed to teamwork and dedicated to exceeding client expectations.

Overview

7
7
years of professional experience

Work History

Field Service Technician

Hutson Inc.
01.2019 - Current

I am a level 3 tech for Hutson have been in a service truck for over a year now and I am the main field technician for one of Hutson largest customers.

I was in the shop before going in the service truck as a level 2 tech for about 2 years and a level 1 tech before that.

I started at Hutson as John Deere ag tech student as an intern in high school.

I then went to Vincennes university through the John Deere tech program and got an associates degree of science.

Education

John Deere Tech Program

Vincennes University
Vincennes, IN
06.2021

Skills

    I am a certified John Deere technician

    I have passed classes on advanced diagnostics of engine, after treatment exhaust systems, fuel systems, electrical systems, and hydraulic systems

    I have great customer relations

    I’m great at machine set up and PDI

    I’m good with electrical diagnostic

    I’m good with making use of service manuals and other tools given to me to problem solve

    I’m good with computers

    I have a positive attitude with coworkers and customers

    I work well with others

    I’m willing to work long hours

    I’m willing to be on call

    I also have a lot of specialty tools to make me more efficient and capable to complete jobs

Timeline

Field Service Technician

Hutson Inc.
01.2019 - Current

John Deere Tech Program

Vincennes University

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Mark Gilland