Mark Goldberg
Celina,TX
Summary
Accomplished leader with a proven track record at FPS Insurance Agency, adept in strategic planning and operational excellence. Excelled in fostering team productivity and establishing robust partnerships, driving revenue growth and enhancing customer satisfaction. Skilled in project management and organizational leadership, embodying integrity and ethics. Achievements include streamlining processes and cultivating a culture of accountability.
Results-oriented [Industry] executive with demonstrated record of accomplishment in streamlining operations, increasing profits and maximizing market penetration. Decisive leader promoting operational improvements, market expansion, and positive corporate culture as keys to success.
Knowledgeable [Desired Position] with solid track record in executive leadership, steering companies toward growth and innovation. Proven ability to implement strategic initiatives and improve operational efficiencies. Demonstrated excellence in team collaboration and strategic decision-making.
Overview
21
21
years of professional experience
Work History
President
FPS Insurance Agency
03.2015 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
President
ACSIA/LTC GLOBAL
01.2004 - 01.2014
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
Education
Bachelor of Arts - Political Science
Rutgers University
Camden, NJ01-1977
Skills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Integrity and ethics
- Project management
- Staff training
- Sales and marketing
- Contract negotiation
Timeline
President
FPS Insurance Agency
03.2015 - Current
President
ACSIA/LTC GLOBAL
01.2004 - 01.2014
Bachelor of Arts - Political Science
Rutgers University
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