Mark Gomez
Rancho Cordova,CA
Summary
Journeyman Technician with proven skills in diagnosing and correcting malfunctions in mechanical and electrical systems. Proficient in diagnosing failures and determining corrective actions. Well versed in installations and refurbishments of various types of mechanical and electrical systems. Good at organizing, and keeping maintenance logs. Expertise in customer and vendor relations, use of internet resources for solving problems and obtaining hard to find parts and equipment operation developed over 10+ years of experience.
Overview
20
20
years of professional experience
Work History
Shop Foreman/Journeyman Mechanic
HMI, Inc.
07.2021 - 04.2024
- Day to day duties involved repairing and maintaining company's fleet of over 80 pieces of equipment out in the field or in the shop.
- Worked with vendors and online resources for ordering parts and supplies.
- Diagnose and repair electrical hydraulic and mechanical systems on forklifts, scissor lifts, knuckle booms, cranes, and vehicles.
- Performed maintenance and repair on shop facilities.
- Transported equipment and supplies to field operations using trucks and trailers, as necessary
- Serviced and repaired small tools and equipment including generators, welders, and portable electric tools.
- Used software programs to document and inventory equipment.
- Assigned jobs to employees for repairs
- Operated various sizes of forklifts to perform logistic duties on the premises.
Custom Car Technician
Pagano Rod & Custom
08.2019 - 07.2021
- Performed over 15 engine swaps including fully computer systems, assisted project consultations with clients regarding custom car requests.
- Maintained & repaired shop equipment including air compressors & welders.
- Installed fuel injection systems, fabricated fuel, cooling, and brake systems.
- Specialized in diagnosing, repairing, building custom wiring harnesses, wiring computer controls and electrical accessories.
Service Manager
Sacramento for Tractors, Inc.
09.2017 - 08.2019
- Scheduled appointments for service work and assigned jobs to 3 Technicians.
- Resolved dealer/customer issues in a timely manner to contribute to customer satisfaction including product issues and quality concerns.
- Administered and filed an average of 6 customer warranty claims per day.
- Managed daily operation of the shop.
- Operated forklifts when loading and unloading trucks for the service & parts department.
Mechanic/Warranty Clerk
Dolk Tractor Co.
04.2004 - 06.2017
- Diagnosed and repaired all brands of tractors & implements.
- Resolved warranty and customer service issues in field.
- Performed manufacturer updates on products in shop and out in field.
- Filed an average of 20 warranty claims for both Kubota and New Holland equipment per week.
- Installed after-market electrical accessories on tractors and utility vehicles
- Loaded and unloaded trucks using 3k up to 15k forklifts.
Education
Kubota Tractor Service Training
Honda Power Product Training
Diploma of Achievement, Auto Technology -
American River College
Sacramento, CACertificate of Completion, Computer Science -
MTI College
Sacramento, CASkills
- Diagnose & Repair
- Maintenance & Restoration
- Agricultural Machinery
- Heavy Equipment & Trucks
- Marine Machinery
- Facilities Maintenance
- Antique Vehicles & Machinery
- Shop – Plumbing & Electrical
- Rewiring
Technology Experience
- Dealership Software – HBS & Basic
- Troubleshooting Hardware & Software
- Onboard Computer Vehicle Scanners
- Microsoft Office
Personal Information
Title: Service Technician/Service Representative/Parts & Service Representative/Shop/Fleet/Customers
Building radio controlled models, industrial archaeology, and model trains
In my spare time, I custom build radio controlled model tugboats and military vehicles with functioning accessories. Research and build models of California and Nevada narrow gauge railroads. Collect and restore antique engines.
Timeline
Shop Foreman/Journeyman Mechanic
HMI, Inc.
07.2021 - 04.2024
Custom Car Technician
Pagano Rod & Custom
08.2019 - 07.2021
Service Manager
Sacramento for Tractors, Inc.
09.2017 - 08.2019
Mechanic/Warranty Clerk
Dolk Tractor Co.
04.2004 - 06.2017
Kubota Tractor Service Training
Honda Power Product Training
Diploma of Achievement, Auto Technology -
American River College
Certificate of Completion, Computer Science -
MTI College