Mark Goodwin
Connellsville,PA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
35
35
years of professional experience
Work History
Part Time Supervisor
UPS
On Road Supervisor
UPS
2012.02 - Current
Supervising a driver group consisting of 25-40 drivers focusing on Safety, productions and labor negotiations.
Local Sort Supervisor
UPS
2010.09 - 2012.02
Local Sort supervisor in charge 35- 50 employees and 6 part time supervisors tasked with unloading/loading pickup packages to be sent throughout the US
Preload Supervisor
UPS
2008.05 - 2010.09
Preload operations supervising multiple areas of the facility for Safety and Production to process work needed for daily delivery
Hub Manager
UPS
2005.11 - 2008.05
Hub Manager for Twilight and Midnight shifts managing 300 to 450 employees, 80 part time supervisors and 7 full time supervisors. Twilight team achieved 28 straight weeks number one in the region on Balanced Scorecard
Full Time Hub Supervisor
UPS
2002.01 - 2005.11
Full Time Supervisor in Hub operations supervising 35 to 75 employees in all locations on all shifts by area.
Security Supervisor
UPS
1994.04 - 2002.01
Supervisor for multiple areas in Western Pennsylvania conducting investigations involving Case building and interviews coordinating events with UPS labor and law enforcement
Part Time Supervisor
UPS
1990.06 - 1994.04
Supervisor of employees loading and unloading packages in New Stanton on various sorts and times
Loader and Unloader
United Parcel Service
1988.12 - 1990.06
Loading and Unloading of packages for UPS in the New Stanton Facility
Education
MBA - Masters of Business Administration
Point Park University
Pittsburgh, PA04.2001
Bachelor of Science - Administration of Justice
Penn State University
Pennsylvania Pa04.1995
Skills
- Operations Management
- Staff Management
- Schedule Development
- Strategic Planning
- Process Improvement
- Data Analytics
- Process Monitoring and Improvement
- Training and Mentoring
- Negotiation
- Processes and Procedures
Timeline
On Road Supervisor
UPS
2012.02 - Current
Local Sort Supervisor
UPS
2010.09 - 2012.02
Preload Supervisor
UPS
2008.05 - 2010.09
Hub Manager
UPS
2005.11 - 2008.05
Full Time Hub Supervisor
UPS
2002.01 - 2005.11
Security Supervisor
UPS
1994.04 - 2002.01
Part Time Supervisor
UPS
1990.06 - 1994.04
Loader and Unloader
United Parcel Service
1988.12 - 1990.06
Part Time Supervisor
UPS
MBA - Masters of Business Administration
Point Park University
Bachelor of Science - Administration of Justice
Penn State University