Mark Gootee
Assistant Hospital Operations Director
Carmel, IN 46033,IN
Summary
I am seeking to obtain the training and knowledge necessary to become an administrator for a senior care living facility, leveraging my extensive background in organizational leadership, human resources, and healthcare operations management.
Overview
13
13
years of professional experience
Work History
Logistics Manager
Harley Davidson of Fort Wayne
Fort Wayne, IN
11.2017 - 08.2018
- Directed shipping and receiving of wide range of products daily.
- Monitored logistics performance and identified improvement opportunities.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Created and enforced detailed organizational processes to increase quality and service standards.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Collaborated with manufacturing and supply chain management.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Promoted brand at industry events and through ongoing networking efforts.
- Tracked production and quality control systems to proactively identify deficiencies.
Fit Specialist
Harley Davidson of Fort Wayne
Fort Wayne, IN
2016.03 - 2017.10
- Responded to customer inquiries via telephone and email.
- I followed up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Close sales by overcoming objections, asking for sales, negotiating prices, and completing purchase contracts,
- Created an inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
Class A CDL Driver
Single Tree Transportation
Flora, IN
03.2014 - 05.2014
- Met DOT requirements by maintaining current records and documenting reportable incidents.
- Handled load documentation, obtained signatures, and provided copies to destination staff.
- Kept in close contact with dispatch team to make quick route adjustments and add new stops.
- Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
- Checked trailer hitch and secured attachments to tractor for optimal safety.
- Minimized breakdowns and complex mechanical issues by inspecting trucks each day and completing routine maintenance.
- Maintained strict compliance with DOT operating and reporting guidelines for Refrigeration transportation.
Class A CDL Driver
PAM
Tontitown, AR
01.2014 - 02.2014
- Inspected vehicles before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Determined the quickest and safest routes for delivery by using effective planning and organizational skills.
- Completed routine maintenance on the truck to keep it in working order.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Checked shipping papers to determine the nature of the load and checked for the presence of hazardous materials.
- Conferred with dispatch to relay delays, receive routes, and adjust plans to meet daily targets.
- Inspected vehicles before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Assistant Director of Hospital Operations
Evans Military Hospital
Fort Carson, CO
01.2012 - 08.2012
- As the Assistant Director of Hospital Operations, I oversaw medical operations and ensured high standards of patient care. I maintained strict attention to detail, streamlined operations, and improved the quality of care provided.
- I was in charge of leading our team's development and enhancing their performance, by helping them improve their skills and the quality of service they provided. Together, we worked to make sure they were always providing their best work.
- Conducted a comprehensive analysis of policies and procedures to ensure strict adherence to federal, state, and local laws.
Senior Advisor
OEF 296th Area Support Medical Company (ASMC)
Fort Carson, CO
01.2010 - 01.2011
- During my tenure, I skillfully led medical operations across multiple locations in Afghanistan, always striving to maintain the highest standards of care while identifying opportunities for improvement and growth.
- "I was responsible for planning and executing medical support programs that brought about significant changes in the delivery of care and resources. My leadership and expertise enabled us to improve distribution and ensure that patients received the best quality of care possible."
- Conducted a thorough review of policies, ensuring their alignment with federal regulations to achieve optimal operational efficiency. Demonstrated exceptional leadership skills while directing operations across multiple locations in Afghanistan, consistently upholding the highest standards of medical support.
- Performed regular inspections of all medical supply storage areas, ensuring compliance with safety regulations.
Senior Medical Advisor
296th Foward Support Medical Company
Fort Carson, Colorado
05.2009 - 12.2010
- Reduced the company's attrition rate from 27% to 0% by hiring essential personnel to fill all vacant positions. This ensured that all departments had the necessary resources to perform their functions effectively. The recruitment strategy was successful in addressing the high rate of employee turnover. As a result, the company's overall productivity and success significantly improved.
- Following an analysis of the medical equipment of the company, I managed and requested a $2.4 million refit for essential medical equipment. As a result, the company was fully equipped and ready for deployment. The implementation of the new medical equipment has enabled the company to provide better healthcare services to patients and has improved the overall efficiency of the organization.
- I reorganized company missions in different regions for our deployment to Afghanistan, making personnel more flexible and resilient in their work performance. This contributed to exceptional performance and mission success.
- Resourced and developed a medical live training program that is highly effective in preparing medical professionals for real combat operations. This resulted in the state using it for annual continuing medical training.
Senior Medical Advisor
1st Army
Fort Bliss, Texas
01.2006 - 01.2008
- Developed and implemented a combat lifesaving program that trained 500+ personnel in lifesaving techniques. The program included classroom instruction, hands-on training, and simulation exercises, allowing participants to apply their skills in a realistic setting. It was highly effective and recognized as a model for other organizations.
- Our personnel achieved a remarkable 100% certification rate, setting a new standard of excellence in training. As a result, our program was adopted as the industry standard at six other training facilities nationwide.
- Prepared detailed reports summarizing progress made towards meeting objectives set forth by senior management.
Education
Bachelor of Science - Organizational Leadership
Indiana University - Purdue University Fort Wayne
Fort Wayne, IN12-2023
Skills
- Expertise in staff assessment, training, and performance evaluation
- Proficient in policy development, records management, and human resource program coordination
- Skilled in strategic planning, resource allocation, and operational management
- Effective in mediating disputes, motivating teams, and implementing improvement strategies
- Experienced in budget analysis, contract management, and logistical coordination
- Sound decision-making abilities
- Staff Collaboration
- Emergency Management
- Healthcare Team Collaboration
- Medical record-keeping
Additional Information
Demonstrated commitment to quality care, staff development, and continuous improvement. Aligned with the core values of compassion, accountability, relationships, and excellence.
Professional Development
- Army Total Instructor and Small Groups Instructor certified, reflecting advanced skills in training and educational program delivery.
- Extensive experience in healthcare operations, personnel management, and strategic planning.
- Led comprehensive combat lifesaving training, enhancing medical preparedness and operational standards.
- Comprehensive experience in various facets of healthcare operations and personnel management.
- In-depth involvement in strategic planning and policy development to enhance operational effectiveness.
Languages
Korean
Limited
Affiliations
- Member of the National Society of Leadership and Success
- Member of the American Legion
- Member of the Veterans of Foreign Wars (VFW)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balancePersonal development programsCareer advancement4-day work weekWork from home optionTeam Building / Company RetreatsStock Options / Equity / Profit Sharing401k matchPaid time offHealthcare benefitsCompany CultureFlexible work hoursPaid sick leaveQuote
Either write something worth reading or do something worth writing.
Benjamin Franklin
Accomplishments
- Supervised team of 28 staff members.
Certification
- Licensed Clergy - May 2023
- Total Army Instructor - 2008
- Army Small Groups Instructor- 2008
- Army Recruiting and Retention School-2001
Interests
Religion
International Traveling
Timeline
Logistics Manager
Harley Davidson of Fort Wayne
11.2017 - 08.2018
Fit Specialist
Harley Davidson of Fort Wayne
2016.03 - 2017.10
Class A CDL Driver
Single Tree Transportation
03.2014 - 05.2014
Class A CDL Driver
PAM
01.2014 - 02.2014
Assistant Director of Hospital Operations
Evans Military Hospital
01.2012 - 08.2012
Senior Advisor
OEF 296th Area Support Medical Company (ASMC)
01.2010 - 01.2011
Senior Medical Advisor
296th Foward Support Medical Company
05.2009 - 12.2010
Senior Medical Advisor
1st Army
01.2006 - 01.2008
Bachelor of Science - Organizational Leadership
Indiana University - Purdue University Fort Wayne
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