Summary
Overview
Work History
Education
Skills
Timeline
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MARK GUILBAULT

Naples,FL

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Customer-oriented General Manager with 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

24
24
years of professional experience

Work History

Ride Share Specialist

Uber And Lyft
Los Angeles, CA
03.2020 - 03.2022
  • Followed safety rules to keep clean driving record with no accidents or incidents.Cleaned vehicle regularly to maintain professional appearance.Achieved consistently high customer scores due to exceptional service.Drove passengers from pick-up points to deliver to destination.

Catering Director

DeRomo's Catering
Bonita Springs, Florida
08.2016 - 03.2019
  • Brought in new business opportunities, helping to drive catering revenues and achieving quarterly and yearly goals. Worked with chefs to prepare custom menus, special meals, and featured beverages .Scheduled, organized and led food tastings to facilitate selections and surpass expectations. Priced and ordered food products, kitchen equipment and food service supplies.

Owner, Catering Director

Dinners By Design
Naples, Florida
01.2001 - 07.2016
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.Set pricing structures according to market analytics and emerging trends.Worked with clients one on one to create enticing catering menus for array of events from weddings and fundraisers to formal dinner parties.Promoted business on social media platforms to maximize brand identity and generate revenue.

Executive Chef

Michaels On The Waterfront
Boston, MA
05.1997 - 10.2000
  • Developed kitchen staff through training, disciplinary action and performance reviews.
  • Developed menus, controlled food costs and oversaw quality, sanitation and safety processes.
  • Estimated food consumption and requisitioned food, selected and developed recipes, standardized production recipes for consistent quality and established presentation technique.
  • Generated employee schedules, work assignments and determined appropriate compensation rates.

Education

Culinary Internship - French Cuisine

Ambrosia On Huntington
Boston, MA
01.1991

High School Diploma -

Amherst Regional High School
05.1987

Skills

  • Safety-focused
  • Technology-driven navigation
  • Clean DMV record
  • Strong safety history
  • Driving and transportation
  • Profit and loss accountability
  • Schedule management
  • Customer retention
  • Operations oversight
  • Food preparation techniques
  • Budgeting and cost control
  • Purchasing
  • Menu development
  • Catering consultation

Timeline

Ride Share Specialist

Uber And Lyft
03.2020 - 03.2022

Catering Director

DeRomo's Catering
08.2016 - 03.2019

Owner, Catering Director

Dinners By Design
01.2001 - 07.2016

Executive Chef

Michaels On The Waterfront
05.1997 - 10.2000

Culinary Internship - French Cuisine

Ambrosia On Huntington

High School Diploma -

Amherst Regional High School

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MARK GUILBAULT