Mark Haines
Summit Hill,PA
Summary
Seasoned Operations Manager with a proven track record at Waste Management, enhancing operational efficiency and spearheading safety initiatives. Expert in risk management and staff training, I've significantly improved performance reporting and safety compliance. My leadership fosters team cohesion and drives environmental awareness, setting new standards in waste management practices.
Overview
14
14
years of professional experience
Work History
Operations Manager
Waste Managment
Kutztown, PA
01.2021 - Current
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Managed scheduling and training.
- Mitigated business risks by working closely with staff members and assessing performance.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain efficiency standards.
- Addressed customer concerns with suitable solutions.
- Built strong operational teams to meet process, and efficiency demands.
- Delegated work to staff, setting priorities and goals.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Conducted trainings for company employees on safety initiatives to comply with federal regulations.
- Orchestrated and led meetings to convey essential safety-related information, address occupational safety inquiries, issues, or concerns and promote continuity of training initiatives.
- Completed routine and incident-related documentation.
- Promoted safe work habits among employees through educational campaigns.
- Conferred frequently with specialists to stay current on compliance requirements and procedures.
Route Manager
Advanced Disposal
Northampton, PA
08.2011 - 08.2021
- Ensured compliance with federal and state regulations regarding health and safety standards related to solid waste disposal.
- Trained new drivers on safe truck operations and route fulfillment.
- Communicated with dispatchers concerning delays, unsafe sites and accidents.
- Assisted co-workers in completing their tasks when needed during busy times or due to absences.
- Trained new employees on driving routes, waste management policies, and safe operation of vehicles.
Education
High School Diploma -
North East High School
Philadelphia, PASkills
- Performance reporting
- Incidents management
- Staff training
- Risk management
- Operational efficiency
- Driver training programs
- Hazard identification
- Safety audits
- Safety regulations implementation
- Defensive driving techniques
- Heavy equipment operation
- Environmental awareness
Timeline
Operations Manager
Waste Managment
01.2021 - Current
Route Manager
Advanced Disposal
08.2011 - 08.2021
High School Diploma -
North East High School