Mark Hansen
Morley,Mi
Summary
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating Type trucks and Type trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Talented Truck Driver with good route planning, payment handling and customer service skills. Offering Number years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need. Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential. Seasoned driver possessing exemplary safety record and in-depth knowledge of DOT regulations. Skilled in navigating long-haul routes, safely loading and unloading cargo. Committed to providing excellent customer service and delivering freight on time. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Owner/Operator Truck Driver
Edens Express
Grand Rapids, MI
06.2020 - Current
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Verified contents of inventory loads against Bills of Lading.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Maximized load safety by balancing, securing, and weighing products.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
- Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
- Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
President
Hansen Truck Lines
Grand Rapids, MI
05.2006 - 05.2022
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
- Established innovative policies to improve organizational performance and increase customer satisfaction.
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Directed change management initiatives that aligned employees with evolving business objectives.
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
- Led successful merger negotiations, resulting in expanded market share and increased profitability.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Education
Required - General
Central High School
Traverse City, MICertified - Saftey Equipment . Fmcsa Rules Regulations.
Eaton Defensive Driving
Climax, MISkills
- DOT Compliance
- Professionalism and Work Ethic
- Safe Driving Practices
- Safety Compliance
- Truck loading and unloading
- Self-motivation and discipline
- Vehicle maintenance knowledge
- Accident prevention strategies
- Paperwork coordination
- Logbook management
- Organizational abilities
- GPS Navigation Systems
- Vehicle Inspection
- Load security
- Load securing proficiency
- Critical Thinking Capacity
- Preventive Maintenance
- Safety Management
- Route Planning
- Defensive Driving Techniques
- Fuel efficiency maximization
- Heavy lifting capabilities
- Delivery Verification
- Strong Work Ethic
- Safe Driving
- Class A Commercial Driver's License
- Commercial driving
- Dependable and reliable
- Mechanical Knowledge
- Transportation safety
- Vehicle inspections
- Equipment Operation
- Customer-Oriented
- Trailer maintenance
- GPS and route planning
- Clean MVR
- Delivery Scheduling
- Inclement weather driving
- Tractor-trailer driving specialist
- Logistics Planning
- Cargo Handling
- Document Management
- Materials Transport
- Defensive driver training
- Vehicle systems
- Shipping and packaging
- Assisting customers
- Customer Relations
- Load Inspection
- Decision-Making
- Documentation skills
- Cargo Security
- Forklift Operation
- Critical Thinking
- Logistics Coordination
- Safety and Emergency Equipment
- Truck Weighing
Accomplishments
Started Hansen truck lines with 1 truck grew to a fleet of 15 with 5 owner operators as well ..
Timeline
Owner/Operator Truck Driver
Edens Express
06.2020 - Current
President
Hansen Truck Lines
05.2006 - 05.2022
Required - General
Central High School
Certified - Saftey Equipment . Fmcsa Rules Regulations.
Eaton Defensive Driving