Mark Hardy

• Served as main Talent Acquisition point of contact for 4 pharmaceutical company clients
• Worked hand-in-hand with each program's clinical operations teams to resource and fill needed positions within ICON Strategic Solutions (ISS)
• Served as project manager for all Talent Acquisition needs of each client
• Led end-to-end recruitment processes for all positions, hiring 100+ per year at all levels within clinical operations, from Clinical Trial Assistants to Program Directors
• Collaborated with Operations Managers at three Fortune 500 pharmaceutical companies to understand talent requirements and align ICON's recruitment strategies with hiring targets
• Recruited concurrently for average of 20-30 open positions split amongst assigned ISS clients
• Filled open positions within two to eight weeks for various therapeutic areas, such as oncology, rare disease, vaccine, across U.S
• And Canada
• Hosted weekly strategy meetings with 3 to 30+ ISS decision makers, ensuring all hiring targets were on-track, course corrected or re-evaluated
• Increased monthly hires over 60% within first three months for existing struggling international pharmaceutical company account resulting in expanding Business Service Agreement
• Served as trusted advisor to ISS teams' Managers and Directors providing guidance on recruitment best practices and market trends
• Utilized benchmarking and gap analysis techniques to enhance candidate responsiveness, implementing strategic improvements in recruitment processes.

• Oversaw and directed all recruiting-related functions managed team of two recruiting and marketing employees, and indirectly managed team of 22 HR Consultants; created new recruiting initiatives and processes; partnered with business development to generate new client business
• Increased overall revenue in Talent Acquisition by 22% while decreasing department costs by 63%
• Sold new professional recruiting agreements resulting in 10+ new recruiting clients as well as several add-on services for current client base
• Sourced three CRM providers and participated in all demos and negotiations; leading build-out and implementation of HubSpot within 4 months
• Assisted in creating new business proposal and agreement forms; worked closely with accounting team to ensure accuracy and set up was completed
• Teamed with several channel partners such as banks, insurance providers and local HR partners to leverage relationships to better serve mutual client base
• Served on 4-member team to rebuild Integrity HR website; asked to take on marketing responsibilities including setting up of client email campaigns, initiating blog and promoting on social media
• Hired, maintained and led vendor relationships with 10+ third-party solutions - Applicant Tracking System, Pre-hire Assessment providers, Background Check providers, Online Job Board accounts, Learning Management Systems, and more
• Led six-month initiative, coordinating approvals, integration testing, and trial runs across departments to implement Monday.com as company's practice management software
• Facilitated alignment of diverse interests for seamless transition.

Talent Acquisition Manager (2018-2019)

• Led all recruitment activities as main point of contact for HR clients regarding any company recruitment.
• Provided full end-to-end recruiting along with business development and process improvement responsibilities.
• Negotiated for two LinkedIn Recruiter licenses and developed training for HR Consulting staff to maximize benefits of this new recruiting tool.
• Created Standard Operating Procedures for recruiting process, significantly improving efficiency of recruiting department by reducing redundancies and consolidating duplicate data sources.
• Led efforts to place 70+ new hires throughout client base.
• Hired 4 new team members and served as acting Business Development Manager for 4 months.

• Provided full-service recruitment for large contingency search firm, specializing in Manufacturing and HR positions
• Utilized LinkedIn Recruiter, professional networking and other outlets to "headhunt" for top talent
• Placed several candidates into high level executive, management and specialized engineering roles, averaging 4 new hires per month
• Led initiative to implement Human Resources segment in Louisville office, serving as HR expert.

• Field sales representative covering Southwestern area of Indiana, providing services to all types of industries and business segments, primarily those businesses that employ 50 - 250 employees
• Served as subject expert for cloud-based HRIS solutions to small and mid-sized businesses
• Rated #1 Associate Major Market Sales Rep in Kentucky / Indiana for FY '16 and FY'17 - on track for "President's Club" at time of company-wide layoffs
• Cultivated very strong relationships with centers of influence within territory, leading to increase in referrals and overall success in gaining market share
• Conducted in-depth research on competitors' new offerings, including engaging in regular discussions with their representatives to maintain understanding of Paycor's competitive advantages.

• Field Sales representative covering part of Louisville and focused on selling to businesses with less than 50 employees
• Generated new sales in assigned territory by cold calling businesses, working through referral partners, attending networking events (such as BNI and local Chambers of Commerce), and responding to incoming requests
• Elected as "Current Client Champion" of KY District; managing ongoing relationships with client base.