Mark Harris
Dickson City,PA
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
21
21
years of professional experience
Work History
Senior Field Sales Representative
DSI Systems Inc.
Dallas, TX
02.2023 - Current
- Maintained a territory of 90 national retail locations, including Walmart, Target, Best Buy, Costco, and BJ's.
- Offered in-store sales support by equipping 3PLs with valuable tools and resources necessary for quota attainment.
- Built and fostered relationships with representatives, managers, and sales directors to help produce increased activations and company revenues.
- Conducted sales training presentations weekly in offices with multiple sales representatives to provide field preparation.
- Evaluated field data from other territories to create an eyes-and-ears summary and report directly to ATT.
- Helped grow a new company initiative by conducting in-store sales training with new hires and engaging in a full sales cycle in multiple locations.
- Assisted the Regional Manager with employee reports, interviews, and field information to help fulfill company needs, and improve business production.
Field Sales Representative
DSI Systems Inc.
Dallas, Texas
08.2020 - 02.2024
- Maintained a territory of 50 National Retail locations (Walmart, Target, Best Buy, Costco, Sam's Club, BJs)
- Built strong relationships with 3PL partners resulting in increased sales
- Conducted weekly, biweekly, and monthly morning meetings with partners to train and equip staff
- One on One trainings conducted on site
- Executed merchandising initiatives
- Side by side selling
- Coached reps to establish a successful talk track with customers
- Submitted all required field forms for store visits
Marketing and Business Development
Damage Control Inc
Eynon, PA
03.2020 - 07.2020
- Market services to designated business within industry spectrum.
- Adopted and followed a specific marketing program from contracted company.
- Cold and warm phone calls for initial contacts and follow up.
- Utilized and maintained company CRM system.
- Used Social Media to market and create prospect opportunities.
- Designed company flyers and other forms of media.
- Wrote blogs and managed company website.
Marketing Coordinator
God's Mountain Recovery Center
Waymart, PA
08.2019 - 12.2019
- Boosted brand awareness with target customer demographics
- Made cold calls to set up appointments for presentations
- Designed brochures and business cards
- Daily creation of social media posts to boost exposure
- Built and utilized relationships with other marketing coordinators to create referrals
- Met with and presented to multiple rehabs, churches, courts and connecting recovery facilities
- Orchestrated and managed marketing tables at local college and sidewalk events.
Document Management Specialist
Edwards Business Systems
Scranton, PA
01.2019 - 07.2019
- Meet weekly and monthly prospecting goals
- Generated revenue and gross profit to meet sales targets
- Use of CRM system to keep notes on accounts current and record all activities
- Kept sales funnel and forecast for close able deals up to date
- Traveled throughout a specific territory to do face to face cold calls and find opportunities for new clients
- Conducted over the phone cold calls with follow ups
- Maintained current customer base (account reviews)
- Generated and presented proposals for upgrades or new client placements
- Completed ongoing training with all manufacturers
- Attended quarterly sales meetings to stay up to date with sales, and also current manufacturer and company promotions.
Sales Manager
TCC Wireless
Scranton, PA
10.2018 - 01.2019
- Increased YOY growth by 128% in the month of November and 147% in the month of December
- Recruit, interview, hire, and train new employees
- Created staff schedules based on business needs and budgeted hours
- Conducted daily phone inventory counts and weekly store counts
- Handled all new merchandising updates Market, advertise, and promote through Social Media Platforms
- Used outbound call manager to bring customers into store location
- Handled all escalations and provide exceptional customer service to retain business
- Handled all cash reconciliation including cash in, cash out, and bank deposits.
Assistant Retail Sales Manager
Verizon Wireless
Dickson City, PA
09.2011 - 04.2014
- Mentored the team on effective upselling and cross-selling techniques
- Kept current on market and product trends to effectively answer customer questions
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments
- Maintained visually appealing and effective displays for the entire store
- Delegated work to employees based on shift requirements, individual strengths and unique training
- Held each team member accountable for achieving brand and performance goals
- Held weekly meetings with each Sales Consultant to talk one-on-one, resolve issues and provide tailored training.
Retail Sales Representative
Verizon Wireless
Wilkes-Barre, PA
10.2004 - 09.2011
- Exceeded targeted sales goals monthly by 110-200%
- Verified that all merchandising standards were maintained daily
- Answered customers' questions and addressed problems and complaints in person and via phone
- Processed all sales transactions accurately and in a timely fashion
- Shared product knowledge with customers while making personal recommendations
- Maintained friendly and professional customer interactions
- Offered exceptional customer service to differentiate and promote the company brand
- Built and maintained effective relationships with peers and upper management.
Education
High School Diploma -
Wallenpaupack Area High School
2001
University of Phoenix
Skills
- Technology expertise
- Sales management
- Recruitment and hiring
- Product expertise
- Territory management
- Brand development
- Relationship building
- Presentation skills
- Training and mentoring
- Sales techniques
Timeline
Senior Field Sales Representative
DSI Systems Inc.
02.2023 - Current
Field Sales Representative
DSI Systems Inc.
08.2020 - 02.2024
Marketing and Business Development
Damage Control Inc
03.2020 - 07.2020
Marketing Coordinator
God's Mountain Recovery Center
08.2019 - 12.2019
Document Management Specialist
Edwards Business Systems
01.2019 - 07.2019
Sales Manager
TCC Wireless
10.2018 - 01.2019
Assistant Retail Sales Manager
Verizon Wireless
09.2011 - 04.2014
Retail Sales Representative
Verizon Wireless
10.2004 - 09.2011
High School Diploma -
Wallenpaupack Area High School
University of Phoenix
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