Summary
Overview
Work History
Education
Skills
Timeline
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Mark Hayes

Roswell,GA

Summary

Passionate Executive Chef skilled in menu creation, kitchen staff management and culinary direction. Creative and artistic professional recognized for upholding highest standards and developing compelling seasonal menus. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Banquet Chef

Crescent Hotel
Stone Mountain, GA
06.2024 - Current
  • Ordered ingredients and supplies as needed to ensure adequate stock levels.
  • Managed buffet set-up prior to events including arranging decorations, utensils, plates.
  • Prepared meals in accordance with health regulations, ensuring food safety standards were met.
  • Supervised a team of cooks, providing guidance and direction on preparation techniques.

Press Helper

Scientific Games
Alpharetta, GA
10.2021 - 02.2024
  • Assisted press operators with loading and unloading raw materials onto the press.
  • Kept track of inventory levels and reordered supplies when necessary.
  • Operated auxiliary equipment such as sheeters, slitters, and folders.
  • Maintained a clean and safe work environment at all times.
  • Adjusted ink settings according to job specifications.
  • Stocked paper rolls, plates, blankets, and other supplies for press runs.
  • Attended training sessions as required to stay up-to-date on industry changes.
  • Provided support in troubleshooting technical issues with the press machine.
  • Verified accuracy of finished product against job order instructions.
  • Labeled finished products for inventory tracking purposes.
  • Recorded production information into database system accurately and timely.
  • Collaborated with other departments to resolve customer inquiries efficiently.
  • Researched new technologies or techniques to improve productivity rates.
  • Examined printed copy for correct ink density, position on paper and registration.
  • Prepared machines for printing and operated one-and two-color printing presses, platemakers, hydraulic paper cutters and digital printers and copiers.
  • Maintained machines in good working order by cleaning, lubricating and adjusting.
  • Set appropriate speeds, flows, colors, temperatures, and positions for printing.
  • Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
  • Removed printed products from printing machines manually or via hand trucks or power lifts and transitioned material to drying and finishing or storage areas.
  • Posted and adhered to lockout/tagout, hazardous material handling and hearing and eye standards.
  • Examined and produced specific job orders.
  • Greeted customers, established and confirmed needs, calculated and quoted prices and processed payments and receipts.
  • Reviewed orders and collected payments from clients.
  • Monitored team progress to complete projects within deadlines, including large print jobs and rush orders.
  • Performed and delivered printing projects on time of time.
  • Met production schedules and throughput yield targets.
  • Observed environmental factors and effects on equipment performance to make adjustments when necessary.
  • Reviewed job orders to determine amount of paper needed, ink color and potential special instructions.
  • Assessed inventory and ordered new ink, paper and other materials to keep supplies stocked.
  • Set up and used paper-cutting, laminating and folding machines to hasten workplace operations.

Executive Chef

TAMS CAFE
Alpharetta, GEORGA
01.2018 - 03.2020
  • Provided guidance and support for Sous Chefs during peak service hours.
  • Worked closely with purchasing manager to control food costs while maintaining product quality standards.
  • Supervised the selection, training, scheduling, and performance of kitchen personnel.
  • Analyzed customer feedback data to improve existing recipes or create new ones.
  • Participated in industry conferences and culinary competitions as a representative of the restaurant.
  • Designed innovative dishes that incorporated global flavors into traditional cuisine.
  • Reviewed orders from vendors to ensure accuracy and cost effectiveness.
  • Directed kitchen staff in food preparation and presentation to ensure high quality standards were met.
  • Monitored inventory levels of all food items to ensure adequate supplies are available at all times.
  • Assisted in developing marketing strategies designed to increase restaurant revenue.
  • Tracked sales figures for each dish served in order to identify popular items.
  • Coordinated with front-of-house staff regarding reservations and table management.
  • Provided effective orientation and training to each new associate and developed ongoing training programs.
  • Coordinated and executed menu planning, recipe development and daily restaurant operations.
  • Trained kitchen workers on culinary techniques.
  • Monitored meals served for temperature and visual appeal.
  • Supervised specialty dish preparation to satisfy customer requests and cater to various dietary needs.
  • Monitored quality, presentation and quantities of plated food across line.
  • Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
  • Improved performance of team members resulting in high-quality meals produced daily.
  • Implemented and maintained excellent service to achieve guest satisfaction.

Education

Mass Communications

BISHOP COLLEGE
Dallas, TX

Skills

  • Quality Control
  • Recipe creation
  • Assignment Delegation
  • Waste Reduction
  • Staff Training
  • Health Code Compliance
  • Budgeting and cost control
  • Food Prep Planning
  • Banquets and catering
  • Menu Planning
  • Staff Scheduling
  • Inventory Management
  • Safe Food Handling
  • Sanitation Guidelines

Timeline

Banquet Chef

Crescent Hotel
06.2024 - Current

Press Helper

Scientific Games
10.2021 - 02.2024

Executive Chef

TAMS CAFE
01.2018 - 03.2020

Mass Communications

BISHOP COLLEGE

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