Mark HEATH
Glen Burnie,Maryland
Summary
Security Specialist; with the specialization Public Safety, Cloud Security, System Administration, Industrial/ Facility Security, Watch Officer/ SOC, Information Technology, and Security Management. The objective is to obtain a position within the Security and Safety community to utilize skill set and experience to continue as an informative innovative leader.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Cloud Support Engineer/ System Administrator Level 2
ASM Research An Accenture Company
01.2024 - Current
- Configure and maintain a global technology portfolio covering on-premise Active Directory, Entra ID, HRIS (Workday) to AD integration, SSO connectors & interfaces, and LDAP/Kerberos implementations.
- Administer cloud technologies with focus on Microsoft Entra ID (Azure SSO, Azure SFTP, Azure File Sync) and assist with Microsoft 365 management (Exchange/SharePoint Online, OneDrive for Business, Intune, Teams, etc.).
- Audit authentication and authorization access periodically, review data and remediate where needed.
- Ensure compliance with company security policies & standards in coordination with Information Security.
- Assist with advanced implementations and integrations such as Zero Trust initiatives, MFA, password-less authentication, identity automation, AI and ML based detection and remediation systems, etc.
- Monitor, create, mitigate, and resolve all service tickets and incidents via Microsoft Ticket Queue
- Monitor SWA, DFX, Live Site, Azure CXP AirGap Cloud Data Network, Cisco DNA Center (Assurance, Dashboards, Health.
- Provide timely support services to on-site and remote employees with requests and technical issues.
- Assist Network Engineers with network upgrades, refreshes, and project-related work.
- Provide basic secondary support for end user technology including end user devices, end user requests, etc., in backing up or assisting a peer who is primarily responsible for end user technology.
- Document information in service management tool related to changes, incidents, problems, and asset/CMDB-related records.
- Conduct Changes and Incident Management following ITIL-based best practices.
- Supervisor: Josh Ervin
Supervisory Industrial Security Specialist
Constellis- Omniplex Corporation.
12.2020 - 01.2024
- Assist with the direction and management of (1200+ security personnel.).
- Monitoring of Security Operation Center on undisclosed DOD client contract via OPS3 facility on base.
- Constant monitoring of multiple channels of classified and open-source via DOD Command Center.
- Sorting and prioritizing intelligenceoperational message traffic.
- Providing early warning and alert to key officials, and facilitating the flow of critical information to those who need it on a timely basis.
- Producing alerts and responses to time-sensitive events to provide policymakers necessary intelligence related to developing and changing situations.
- Alerting DOD leadership of events.
- Assist with the Background Investigations using process apps, forms: (DD254, E-QIP, JPAS, and PIPS).
- Create Temp badges and prepare Post Orders and security measures for facilities.
- Utilize LENEL Access Control/ Intrusion Detection System and enforce SCIF technical security compliance.
- Participate in the oversight of staff recruiting, orientations, training, clearances, and suitability.
- Develop, coordinate, and conduct physical security and crime prevention programs.
- Supervisor: Ben Long# 301-688-6062
Area Security Manager
Alutiiq Diversified of Afognak Native Corp.
02.2015 - 12.2020
- Monitoring of Security Operation Center on undisclosed DHS client contract.
- Constant monitoring of multiple channels of classified and open-source via DOD Command Center.
- Sorting and prioritizing intelligence and operational message traffic.
- Providing early warning and alert to key officials, and facilitating the flow of critical information.
- Producing alerts and responses to time-sensitive events to provide policymakers necessary intelligence related to developing and changing situations.
- Alerting DHS leadership of events.
- Write analytical reports, Presentations and Investigations.
- Supervisor: Jeffery Swope# 410-962-2296
Deputy Project Manager/ Supervisor
AmeriGuard Security Services.
12.2010 - 01.2015
- Directing and managing of federal Security Contract consisting of (300+) armed security officers.
- Monitoring of Security Operation Center on undisclosed DHS client contract.
- Constant monitoring of multiple channels of classified and open-source via DOD Command Center.
- Sorting and prioritizing intelligence and operational message traffic.
- Providing early warning and alert to key officials, and facilitating the flow of critical information.
- Producing alerts and responses to time-sensitive events to provide policymakers necessary intelligence related to developing and changing situations.
- Alerting CMS (Centers of Medicaid & Medicare) leadership of events.
- Routine Leadership of (15) Lower Level Supervisors in support of the Federal Protective Service.
- Assist management with scheduling, payroll, post inspections, quality control, quality assurance.
- Enforce property rules and regulations, detect and report criminal acts.
- Prevent, discover, delay, and/or detain persons attempting to gain unauthorized access to property.
- Take part in security briefings, active threat and situational awareness training.
- Supervisor: Mark Brown# 443-805-3412
Security Supervisor/ Armed Officer
Ares/ Eris Protective Services.
12.2005 - 12.2010
- Supervise and manage public safety staff, including scheduling, hiring, training, and performance evaluations.
- Provide leadership and guidance to security staff, ensuring adherence to policies and procedures.
- Foster a team-oriented environment that promotes collaboration and high morale.
- Develop and implement security policies and procedures tailored to the healthcare setting.
- Oversee daily security operations, including patrols, access control, and incident response.
- Ensure the security of all entrances, exits, and critical areas within the facility.
- Coordinate and conduct emergency response drills, including fire, natural disaster, and active shooter scenarios.
- Develop and maintain comprehensive emergency preparedness plans.
- Serve as the primary point of contact for emergency incidents and coordinate with local law enforcement and emergency services.
- Conduct regular risk assessments and vulnerability analyses.
- Implement measures to mitigate identified risks and ensure a safe environment.
- Investigate security breaches and incidents, prepare detailed reports and recommend corrective actions.
- Ensure compliance with federal, state, and local safety and security regulations.
- Maintain knowledge of current laws and regulations affecting healthcare security.
- Prepare for and participate in regulatory inspections and audits.
- Develop and deliver training programs for security staff on topics such as emergency response, de-escalation techniques, weapons detection, and customer service.
- Provide safety training for healthcare staff, including active shooter response and general security awareness.
- Oversee the operation and maintenance of security systems, including surveillance cameras, access control systems, and alarm systems.
- Recommend and implement technology upgrades to enhance security operations.
- Supervisor: Herman Hubbard# 443-805-3412
Security Supervisor/ Armed Officer
Ares/ Eris Protective Services.
03.2000 - 12.2005
- Supervise and manage public safety staff, including scheduling, hiring, training, and performance evaluations.
- Provide leadership and guidance to security staff, ensuring adherence to policies and procedures.
- Foster a team-oriented environment that promotes collaboration and high morale.
- Develop and implement security policies and procedures tailored to the healthcare setting.
- Oversee daily security operations, including patrols, access control, and incident response.
- Ensure the security of all entrances, exits, and critical areas within the facility.
- Coordinate and conduct emergency response drills, including fire, natural disaster, and active shooter scenarios.
- Develop and maintain comprehensive emergency preparedness plans.
- Serve as the primary point of contact for emergency incidents and coordinate with local law enforcement and emergency services.
- Conduct regular risk assessments and vulnerability analyses.
- Implement measures to mitigate identified risks and ensure a safe environment.
- Investigate security breaches and incidents, prepare detailed reports and recommend corrective actions.
- Ensure compliance with federal, state, and local safety and security regulations.
- Maintain knowledge of current laws and regulations affecting healthcare security.
- Prepare for and participate in regulatory inspections and audits.
- Develop and deliver training programs for security staff on topics such as emergency response, de-escalation techniques, weapons detection, and customer service.
- Provide safety training for healthcare staff, including active shooter response and general security awareness.
- Oversee the operation and maintenance of security systems, including surveillance cameras, access control systems, and alarm systems.
- Recommend and implement technology upgrades to enhance security operations.
- Supervisor: Herman Hubbard# 443-805-3412
Education
Bachelors of Science - Cyber Security and Information Assurance
Western Governors University
Salt Lake City, UTAssociates Degree - General Studies
Baltimore City Community College
Baltimore, MD01.2014
Academic Diploma - undefined
Baltimore City College Prep High School #480
01.1999
Skills
- Desktop, Help Desk, System Admin, Cloud Support, Local Support Experience
- Remote Support, Standard Operating Procedure (SOP), Tracking System, Troubleshooting
- Microsoft Word, PowerPoint and Excel
- Security SOC and SCIF accreditation24x7x365 operations support
- Open-source analysis and alerting systems
- Analyze, and coordinate cyber, communications, and physical incidents
- Brief required individuals about the coordinates of all incidents
- Communications via information technology Hardware, software, and firmware
- Acted liaisons with federal law enforcement, intelligence agencies
- Multitask, make quick decisions, and utilize critical thinking skills in a fast paced and time sensitive environment on Amazon and Microsoft Client Contracts
- Ability to read technical cyber reporting and be able to extract the important information to provide clear and concise reporting for a non-technical audience
- Experience with crisis management, report writing, utilizing work instructions and templates
- Monitoring of Network Cisco DNA Center
- Customer Support Services, Windows Azure Support, Crisis and Escalation Management
- Tech Ops, Live Site Communications, Azure Cloud Engineering Team
Certification
- CompTIA Security Plus (Active)
- Federal Suitability Adjudication (Active)
- Top Secret Clearance Full/ SCI Poly-Scope (Active)
Timeline
Cloud Support Engineer/ System Administrator Level 2
ASM Research An Accenture Company
01.2024 - Current
Supervisory Industrial Security Specialist
Constellis- Omniplex Corporation.
12.2020 - 01.2024
Area Security Manager
Alutiiq Diversified of Afognak Native Corp.
02.2015 - 12.2020
Deputy Project Manager/ Supervisor
AmeriGuard Security Services.
12.2010 - 01.2015
Security Supervisor/ Armed Officer
Ares/ Eris Protective Services.
12.2005 - 12.2010
Security Supervisor/ Armed Officer
Ares/ Eris Protective Services.
03.2000 - 12.2005
Academic Diploma - undefined
Baltimore City College Prep High School #480
Bachelors of Science - Cyber Security and Information Assurance
Western Governors University
Associates Degree - General Studies
Baltimore City Community College
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