Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Henderson

Orlando

Summary

Adaptable team player committed to delivering high quality service.

Starbucks helped me to develop strong customer service and time management skills in fast paced environments. I was able to thrive in high pressure situations while maintaining attention to detail and quality. These skills are exceptionally helpful as I move towards a more healthcare centered role.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
09.2025 - Current
  • Prepared high-quality beverages following standardized recipes and procedures.
  • Provided exceptional customer service by engaging with customers and addressing inquiries.
  • Operated espresso machines, grinders, and blenders to maintain beverage quality.
  • Maintained cleanliness and organization of work area to meet health and safety standards.

Intern

X Acto Tax Consulting
02.2025 - 05.2025

Kept track of accounts payable for local companies.


Took calls and scheduled appointments in a timely manner.


Welcomed and pointed guests to where they needed to go for the services they required.


Kept track of bills and expenses with excel

Food Service Worker

Target
03.2023 - 07.2024
  • Prepared and served food items in compliance with safety and health regulations.
  • Operated kitchen equipment efficiently, ensuring proper maintenance and cleanliness.
  • Assisted customers with questions and concerns
  • Maintained inventory levels by restocking supplies and monitoring expiration dates.

Education

High School Diploma -

Lincoln Park Academy
Ft. Pierce, FL

Bachelors of Health Services Administration -

University of Central Florida
Orlando, FL
05-2028

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Exceptional customer service
  • Adaptive and creative
  • Conflict mediation
  • Multitasking and organization
  • Calm demeanor
  • Organizational skills
  • Coordination

Timeline

Barista

Starbucks
09.2025 - Current

Intern

X Acto Tax Consulting
02.2025 - 05.2025

Food Service Worker

Target
03.2023 - 07.2024

High School Diploma -

Lincoln Park Academy

Bachelors of Health Services Administration -

University of Central Florida