Mark Hernandez

Warehouse Worker

Zuum Media

Houston, Texas

08.2017 - Current

Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
Coordinated with carriers to ensure timely delivery of goods.
Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Performed regular audits on inventory levels to ensure accuracy of records.
Conducted periodic reviews of existing procedures in place to suggest modifications where necessary.
Organized storage areas within the warehouse for easy access to products when needed.
Implemented strategies for improving efficiency throughout the shipping process.
Communicated regularly with other departments such as sales, marketing and operations regarding supply chain updates.
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Implemented on-the-job training activities to cross-train employees on various tasks.
Negotiated shipping rates with suppliers to reduce overall transportation costs.
Identified opportunities to reduce cost and improve productivity.
Coordinated the scheduling of deliveries with customers and vendors.
Developed inventory control systems to track stock levels, delivery times and transport costs.
Negotiated with carriers and warehouse operators for services and preferential rates.
Maintained detailed records of shipments including weight, cost, method of shipment.
Ensured that all customer orders were processed correctly and shipped on time.
Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Prepared inventory for shipment by attaching tags and labels.
Trained new staff members in proper packing techniques for fragile items.
Planned routes for drivers according to budget constraints and delivery deadlines.
Analyzed customer feedback regarding order processing times to identify areas for improvement.
Resolved any issues or disputes related to shipments promptly and professionally.
Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
Created reports detailing daily shipments, arrivals and discrepancies in order fulfillment.
Assisted in resolving any customer complaints regarding lost or damaged goods during transit.
Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
Directed investigations to verify and resolve customer or shipper complaints.
Consistently met company and department objectives within budget and time constraints.
Identified needs of customers promptly and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Managed household errands and other essential duties.
Worked effectively in team environments to make the workplace more productive.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Completed day-to-day duties accurately and efficiently.

Summary

Overview

Work History

Warehouse Worker

Education

High School Diploma -

Skills

Affiliations

Timeline

Warehouse Worker

High School Diploma -

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