Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Hernandez

Goodyear,AZ

Summary

  • Hardworking and punctual. Works in fast-paced, physically and or mentally-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success.
  • Focused on exceeding productivity and service objectives every day. Has four years of knowledge on computer and technical know-how. Organized and motivated employee eager to apply time management and organizational skills in various environments.
  • Seeking entry-level opportunities to expand skills while facilitating company growth. Capable of working numerous days of Over Time. Flexible schedule. Can work nights and mornings.
  • Highly analytical and creative Problem Solver, capable of identifying, analyzing and resolving difficult or complex issues. Devise innovative solutions with outside-the-box thinking. Used unique strategies to foster organizational growth.

Overview

9
9
years of professional experience

Work History

Outbound AA / Problem Solver

Amazon
12.2021 - Current
  • Attended training sessions as required by management.
  • Inspected outgoing orders for quality, damage; and dates.
  • Worked collaboratively with team members to achieve common goals and objectives.
  • Has trained in both Problem Solve and PG training roles.
  • Completed day-to-day duties accurately and efficiently.
  • Shoutout and or Praise
  • Positive Participant
  • Extra Shifts
  • Prime Time Player
  • Perfect Attendance
  • Researched and extracted data to complete tasks.
  • Defined problem to identify, prioritize and select alternatives.
  • Analyzed and understood situation to develop action plan.
  • Utilized problem-solving skills to reduce or eliminate company expenses.
  • Employed various tools and equipment to find solutions to difficult or complex issues.

Line Cook

Olive Garden
07.2019 - 09.2020
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Grilled meats and seafood to customer specifications.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.

Mechanic and Detailer

Detail Shop
08.2016 - 04.2019
  • Started as a Detailer instructed to clean and maintain the customers cars. Cleaning the entire vehicles from the lower floor boards to the exterior of the vehicles.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.

Education

HighSchool Degree -

Clovis High School
Clovis, NM
03.2013

Skills

  • Team Collaboration
  • Problem Solving
  • Efficiency
  • Work prioritization
  • Flexibility
  • Attendance
  • Innovative thinking
  • Time management
  • Decision-making
  • Fast Learning Skills
  • Leadership Skills
  • Material handling

Timeline

Outbound AA / Problem Solver

Amazon
12.2021 - Current

Line Cook

Olive Garden
07.2019 - 09.2020

Mechanic and Detailer

Detail Shop
08.2016 - 04.2019

HighSchool Degree -

Clovis High School

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