Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mark Herrera

Skokie,Illinois

Summary

Well-established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Motivated and committed to contributing to business success. Current student pursuing Aerospace Engineering to be an Aerospace Engineer.

Overview

2
2
years of professional experience

Work History

Crew Team Member

Raising Cane's
08.2022 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and in the kitchen
  • Trained new team members on procedures, customer service, and sales techniques.

Dog Sitter

Founder
06.2021 - 07.2022
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Reset procedure rooms between appointments and disinfected equipment.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Monitored training, made notes and reported back to guardian regarding progress.

Education

Aerospace Engineering

Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL
05.2027

High School Diploma -

Niles North High School
Skokie, IL
05.2023

Skills

  • Special Requests
  • Teamwork and Collaboration
  • Time Management
  • Critical-thinking
  • Conflict Mediation
  • Creative Arts
  • Professionalism
  • Equity & Inclusion

Languages

Python Programming Language
Limited Working
Blockly Programming Language
Limited Working
Spanish
Limited Working
MATLAB Programming Language
Elementary

Timeline

Crew Team Member

Raising Cane's
08.2022 - Current

Dog Sitter

Founder
06.2021 - 07.2022

Aerospace Engineering

Embry-Riddle Aeronautical University - Daytona Beach

High School Diploma -

Niles North High School
Mark Herrera