Mark Hightower
Summary
Dynamic Fraud Analyst with extensive experience at PWC, adept at regulatory compliance and data analysis. Proven track record in preparing fraud cases and managing complex investigations. Skilled in effective communication and problem-solving, ensuring thorough assessments and actionable insights. Committed to maintaining high standards of accuracy and integrity in financial reporting.
Overview
22
22
years of professional experience
Work History
Fraud Analyst / Investigator
PWC
01.2024 - 04.2025
- Company Overview: Price Waterhouse Coopers International Limited
- Performs thorough analysis of evidence; assesses veracity of information compiled, to include documentary materials and results of interviews, to develop investigative conclusions.
- Utilizes knowledge of the Bank Secrecy Act, USA Patriot Act, applicable laws and regulations, company policies and best practices in the investigative field to organize investigative results.
- Review and monitor accounts for fraud.
- Prepare fraud cases for SAR filing.
- Review and research evidence.
- Manage varied caseloads.
- Research and investigate accounts with fraudulent activity.
Senior Staff Accountant
Rise, A Real Estate Co
11.2020 - 02.2022
- Prepares monthly financials for various properties.
- Reviews general ledger and prepares subledgers for various accounts.
- Reviews budget for monthly/annual variances.
- Reviews and maintains general ledger activity in accordance with GAAP.
- Assists in preparation of the annual property budgets and forecasts.
- Assists with the year-end audit and tax return preparation.
- Reconciles monthly bank statements.
- Maintains accurate records for transactions occurring on a monthly basis for properties and produces timely financial reports.
- Conducts cash analysis and invoice selections for the properties.
- Calculates the monthly management fees.
- Always maintains confidentiality.
Deposit Operations Department Manager
Southeastern Credit Union
Valdosta
10.2012 - 08.2019
- Supervised 4 Deposit Operations Team members and Manages the Overdraft Privilege Department.
- Trains, encourages, and motivates all team members.
- Complete oversight of the following items: Debit Card Disputes (Regulation E), Fraud, ACH Processing, Debit Card and Credit Card Processing, Mobile Deposit, Remote Deposit Capture, Wire Processing.
- Worked daily dormant account reports and security access reports for employees.
- Completely updated all departmental procedures due to new core install to the Jack Henry Episys/Symitar product.
- Learned Deposit Operations while assisting with the core conversion.
- Assisted with writing new procedures for the department due to the core conversion.
- Worked closely with internal customers to mitigate member issues.
- Assisted in report preparation.
Division Controller
Western Waterproofing Company of America
08.2003 - 03.2008
- Reconciled monthly backlog report to the corporate financial statements.
- Monitored A/R at all branch locations and assist in the collection of accounts.
- Reviewed the preparation of general ledger financial statements including preparation of journal entries.
- Assisted the Division Manager with the preparation of budgets and forecasts.
Education
Bachelors in Business - Accounting
Valdosta State University
05-2003
Bachelors in science - criminal justice
Valdosta State University
05-1993
Skills
- Microsoft Office Suites
- Safire
- E-Cams
- Fraud Portal
- Jack Henry Core Software
- DataSafe Navigator
- DataSafe Wisdom Accounting Suite
- JFMA Privilege Manager
- Multitasking
- Conflict resolution
- Problem solving
- Customer service
- Regulatory compliance
- Data analysis
- Financial reporting
- Account monitoring
- Critical thinking
- Attention to detail
- Effective communication
Timeline
Fraud Analyst / Investigator
PWC
01.2024 - 04.2025
Senior Staff Accountant
Rise, A Real Estate Co
11.2020 - 02.2022
Deposit Operations Department Manager
Southeastern Credit Union
10.2012 - 08.2019
Division Controller
Western Waterproofing Company of America
08.2003 - 03.2008
Bachelors in Business - Accounting
Valdosta State University
Bachelors in science - criminal justice
Valdosta State University
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