Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mark Hintze

Saratoga Springs,Utah

Summary

Dedicated Corrections Officer with extensive experience at Salt Lake County Sheriff's Office, excelling in conflict resolution and communication. Successfully trained new personnel and implemented rehabilitation programs, enhancing inmate safety and reducing recidivism. Proven ability to manage high-stress situations while maintaining attention to detail and fostering teamwork among staff and inmates.

Overview

24
24
years of professional experience

Work History

Corrections Officer

Salt Lake County Sheriff's Office
South Salt Lake City, Utah
07.2000 - 12.2024
  • Trained new personnel on policies, practices, and procedures related to corrections operations.
  • Guarded facility entrances to screen visitors.
  • Coordinated with law enforcement and court personnel regarding inmate transportation and legal proceedings.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Enforced safety protocols to ensure security of the institution.
  • Supervised inmate activities, including meals, recreation times, and work assignments.
  • Conducted investigations of crimes committed within prison.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Participated in training sessions to stay current on best practices in corrections and emergency response.
  • Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
  • Transported inmates between institutions for court appearances or other purposes as needed.
  • Instructed inmates in work assignments and explained tasks.
  • Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
  • Used appropriate means to discipline prisoners.
  • Transported inmates to court, doctor appointments and work sites.
  • Provided first response medical care in emergency situations until professional medical staff could take over.
  • Developed positive relationships with both staff members and inmates through effective communication skills.
  • Conducted searches of inmates and visitors to prevent the smuggling of contraband.
  • Served meals and dispensed medications to inmates.
  • Detected potential threats and quickly defused conflicts.
  • Participated in rehabilitation of offenders by scheduling work assignments, educational opportunities and counseling.
  • Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
  • Performed administrative tasks such as filing paperwork or entering data into computer systems.
  • Monitored and documented inmate behavior, including violations of rules.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Participated in regular meetings with other corrections staff members to discuss issues related to safety, security, and inmate management.
  • Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
  • Performed head counts, checking cells for missing inmates.
  • Maintained accurate records of daily activities at the facility.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.
  • Distributed commissary items and dispensed prescribed medication to prisoners.
  • Performed checks for contraband and screened visitors and incoming mail.
  • Assisted in the supervision of inmates within a correctional facility.
  • Attended training sessions on relevant topics such as safety techniques, communication strategies.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
  • Counseled inmates and responded to legitimate questions, concerns and requests.
  • Investigated incidents involving inmates, wrote reports, and submitted evidence as required.
  • Reported on quality of inmate work and violations committed by prisoners.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
  • Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
  • Responded promptly to any emergency situations or disturbances that arose.
  • Conducted searches for contraband and weapons.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Oversaw public areas and grounds to verify cleanliness and inmate safety.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Assisted in maintaining order during recreation activities and meal times.
  • Facilitated communication between inmates and facility staff, including relaying requests and grievances.
  • Participated in the development and implementation of escape prevention plans and emergency evacuation procedures.
  • Implemented defensive tactics and physical restraints to maintain safety and security of facility.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Inspected cells and conducted random searches of common areas.
  • Took prisoners into custody and escorted to locations within and outside facility.
  • Implemented rehabilitation programs aimed at reducing recidivism among inmates.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Maintained records of prisoners' identification and charges.
  • Issued clothing, tools and other authorized items to inmates.
  • Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
  • Provided guidance to inmates regarding procedures and regulations.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Periodically inspected facilities for unsanitary conditions and signs of security breaches.
  • Coordinated with medical staff to provide necessary care to inmates.
  • Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
  • Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
  • Intervened in conflicts between inmates in a timely manner while following established protocol.

Education

Some College (No Degree) -

Southern Utah University
Cedar City, UT

Some College (No Degree) -

Salt Lake Community College
Salt Lake City, UT

Skills

  • Conflict resolution
  • Communication skills
  • Report writing
  • Time management
  • Stress tolerance
  • Multitasking capacity
  • Teamwork and collaboration
  • Attention to detail

Accomplishments

  • Employee of the Month 09-2002
  • Instructor Development Cirt. 05-2012
  • K9 Deputy 05-2017 to 12-2024

Timeline

Corrections Officer

Salt Lake County Sheriff's Office
07.2000 - 12.2024

Some College (No Degree) -

Southern Utah University

Some College (No Degree) -

Salt Lake Community College
Mark Hintze