Mark Hissom
FORWARD, TRUCKLOAD
Pickerington
2027
years of professional experience
Knowledgeable Logistics Professional with background in overseeing fleet operations, ensuring optimal performance and cost efficiency. Proven ability to streamline processes and enhance operational productivity. Demonstrated leadership in managing teams and implementing strategic initiatives. Proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Work History
Director of Fleet Operations
- Developed and implemented cost-saving strategies for fuel and maintenance expenditures.
- Oversaw daily fleet operations, ensuring compliance with safety regulations and company policies.
- Led cross-functional teams in executing fleet optimization projects, driving operational improvements.
- Mentored junior staff on best practices for fleet management and operational excellence.
- Collaborated with executive leadership to align fleet operations with organizational goals and initiatives.
- Established key performance indicators to monitor fleet performance and ensure accountability.
Director of Carrier Sales
- Developed relationships with carriers to enhance service offerings and improve freight solutions.
- Analyzed market trends to identify new business opportunities and drive strategic initiatives.
- Collaborated with internal teams to streamline operations and ensure timely delivery of services.
- Mentored junior sales staff, fostering professional development and enhancing team performance.
- Implemented process improvements that increased efficiency in carrier selection and load management.
- Conducted regular performance reviews of carrier partners to maintain high service standards.
- Managed a high-performing sales team, setting clear goals and providing regular feedback to drive continuous improvement.
Director of Business Analytics
- Directed budget planning and resource allocation, ensuring alignment with corporate objectives and operational goals.
- Led cross-functional teams to implement process improvements, resulting in optimized resource utilization.
- Established key performance indicators to monitor service levels and drive continuous improvement efforts across departments.
- Developed strategic initiatives to enhance operational efficiency within logistics and transportation sectors.
MANAGER OF NETWORK SUPPORT
6 Years 6 Months- Implemented process improvements that streamlined workflow and reduced operational delays.
- Monitored key performance indicators to assess operational efficiency and drive continuous improvement initiatives.
- Developed training programs for staff, fostering skills enhancement and operational knowledge sharing.
- Analyzed market trends to inform strategic decisions on route optimization and capacity planning.
MANAGER OF CARRIER OUTSOURCING
5 Years 6 Months- Directed daily operations to optimize transportation logistics and improve delivery timelines.
- Implemented cost-saving strategies, enhancing profitability while maintaining service quality.
- Developed training programs for staff, fostering skill advancement and ensuring compliance with safety regulations.
MANAGER OF PRICING
11 Years 6 Months- Analyzed pricing strategies to enhance revenue and market competitiveness.
- Monitored market trends to inform dynamic pricing adjustments and promotional strategies.
- Led initiatives to improve accuracy in pricing models, enhancing overall profitability.
- Streamlined pricing processes, reducing turnaround time for rate quotes and proposals.
MULTIPLE ROLES
4 Years- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
OWNER AGENT
10 Years- Operated 98% brokerage agency as independent sales agent for Landstar Ranger and Cardinal Transportation, specializing in flatbed and oversized shipments to meet diverse client needs.
Manager of Carrier Sales and Customer Service
- Led cross-functional teams to implement process improvements, increasing operational productivity.
- Streamlined logistics operations, enhancing delivery efficiency and reducing delays.
- Analyzed data trends to identify areas for cost reduction and process optimization.
- Facilitated regular meetings to align departmental goals with corporate strategy and operational objectives.
- Managed and motivated employees to be productive and engaged in work.
- Developed training programs for staff, fostering skill development and adherence to safety protocols.
Education
No Degree
Skills
Data analytics
Team leadership
Staff training/development
Operations management
Performance evaluation and monitoring
Operations and logistics
Profit maximization techniques
Customer relationship management
Training and education
Management team building
Timeline
MANAGER OF CARRIER OUTSOURCING
FORWARD, TRUCKLOAD
01.2021 - 2022Read More
MANAGER OF NETWORK SUPPORT
FORWARD, TRUCKLOAD
01.2020 - CurrentRead More
MANAGER OF PRICING
FORWARD, TRUCKLOAD
01.2015 - CurrentRead More
MULTIPLE ROLES
FORWARD, TRUCKLOAD
01.2011 - 01.2015Read More
OWNER AGENT
HISSOM TRUCKING
01.2001 - 01.2011Read More
Director of Fleet Operations
Forward Air
2024 - CurrentRead More
Director of Carrier Sales
Forward Air
2024 - 2025Read More
Director of Business Analytics
Forward Air
2023 - 2024Read More
Manager of Carrier Sales and Customer Service
Advanced Distribution System
1993 - 2001Read More
Garrett College
No Degree
Read More