Mark Hoffman
Lone Tree,CO
Summary
Experienced electrical professional skilled in project management and customer relationship management. Expertise in electrical infrastructure and fault locating techniques, delivering quality results while mentoring teams and ensuring safety compliance. Recognized for conflict resolution and enhancing operational efficiency.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Journeyman Lineman
local 111 IBEW
Denver, Colorado
05.1995 - Current
- Overhead hot stick crew in Front Range and Mountain Division for Xcel Energy/PSCO
- Executed fault locating tasks to ensure reliable electrical service for customers.
- Worked with network crew in 7th Avenue, Denver metro, to maintain and improve electrical systems.
- Installed overhead and underground power lines safely and efficiently.
- Conducted routine inspections of electrical infrastructure, identifying maintenance needs to ensure reliable service.
- Operated heavy machinery, including diggers and bucket trucks, for line work.
- Collaborated with team members to troubleshoot electrical issues in the field.
- Adhered to safety protocols while performing high-risk tasks in various weather conditions.
- Trained new linemen on proper tools and safety practices, enhancing team readiness and compliance.
- Responded promptly to emergency outages, restoring power service swiftly to minimize customer impact.
- Provided technical guidance to apprentice linemen.
- Operated bucket trucks to access high voltage lines for repairs or maintenance activities.
- Climbed wood poles using approved climbing methods while wearing proper safety gear.
- Performed installation, maintenance and repair of overhead and underground power lines.
- Performed work on both dead and energized lines of different voltages.
- Utilized specialized tools including hot sticks, rubber gloves, cable slings and lineman pliers.
- Repaired or replaced damaged poles and anchors following storm damage or vehicle accidents.
- Tested and operated switches, cutouts, regulators and voltage controllers for proper operation.
- Read blueprints to determine locations of power line routes.
- Attached transformers to poles and connected to power lines.
- Responded quickly during emergency situations such as storms or downed poles and lines.
- Replaced faulty components such as insulators, conductors and related hardware on energized circuits up to 69KV.
- Conducted fault location on all types of distribution systems using various testing equipment.
- Reviewed safety regulations prior to commencing any job tasks.
- Maintained records of work performed such as material used, labor hours utilized.
- Ensured that all necessary documents were completed accurately before leaving a job site.
- Implemented preventive maintenance procedures on all electrical equipment used on the job site.
- Troubleshot overhead distribution lines to restore power service.
- Patrolled lines and reported defective equipment or unsafe conditions to supervisor for resolution.
District Manager
Sturgeon Electric Company, Inc.
Henderson, Colorado
03.2014 - 02.2026
- Supported field teams to ensure timely project completion, high customer satisfaction, and adherence to safety standards
- Manage field supervision to ensure they have the support to be effective and proficient
- Work with customer managers and directors on contracts and change orders and maintain customer and company relations
- Seek new opportunities for Company so we can continue to grow and be successful
- Oversaw daily operations and ensured compliance with safety regulations.
- Managed project budgets and conducted regular financial reviews.
- Coordinated with field teams to optimize workflow and resource allocation.
- Trained and mentored staff to enhance team performance and efficiency.
- Developed strategic plans to improve service delivery and customer satisfaction.
- Evaluated vendor contracts and negotiated terms for cost savings.
- Implemented quality control measures to maintain high standards of service.
- Facilitated communication between management and operational teams for better alignment.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Identified opportunities for process improvement across multiple locations within the district.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
General Foreman
Sturgeon Electric Company, Inc.
Denver, Colorado
01.1994 - 03.2014
- Manage multiple crews in the underground and overhead construction for Xcel Energy
- Manage trouble calls and storm work
- Manage Equipment and logistics for crews and company
- Work with Xcel Managers and Supervisors and its customers to effectively manage jobs and complete jobs on time
- Participated in the pre-design and pre-construction process of multiple projects.
- Coordinated job scheduling and tracking, improving workflow efficiency.
- Involved in all aspects of Safety & Training
- Job coordination with many Sub-contractors needed to complete Projects effectively
- Supervised daily operations and ensured adherence to safety protocols.
- Coordinated work schedules and assigned tasks to crew members.
- Trained team members on equipment operation and safety standards.
- Conducted site inspections to assess project progress and compliance.
- Maintained equipment and tools, ensuring proper functionality at all times.
- Collaborated with project managers to review job specifications and requirements.
- Established quality control measures, enhancing work efficiency and safety standards.
- Followed rules and regulations to keep job sites safe for workers, contractors and visitors.
- Streamlined communication between crews and management, ensuring smooth operations.
- Communicated regularly with team members about changes in scope or schedule.
- Supervised, trained, and evaluated assigned personnel in accordance with company policies and procedures.
- Oversaw all aspects of construction, including scheduling personnel and supplies.
- Resolved conflicts between workers regarding job assignments, methods, or deadlines.
- Estimated time, material, and labor costs used in project plans.
- Analyzed job sites to mitigate risks.
- Monitored project progress to ensure efficient use of resources and timely completion of tasks.
- Directed the activities of subcontractors to ensure quality workmanship and adherence to contract specifications.
- Performed inspections of completed work prior to acceptance by client or owner representative.
- Collaborated with engineers and architects on design modifications when necessary.
- Established expectations and motivated crews to consistently meet or beat goals.
- Communicated with employees to demonstrate high standards and mitigate issues.
- Supervised projects to uphold schedule requirements and quality demands.
- Delegated duties to employees based on skillset.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created work crew schedules and delegated assignments.
Foreman
Sturgeon Electric Company, Inc.
Denver, Colorado
05.1996 - 03.2004
- Supervise crew members and production on the job
- Led network splicing projects, ensuring timely completion and quality standards.
- Executed multiple overhead to underground conversion and network projects in downtown Denver and at sub-stations.
- Perform all aspects of overhead, underground and DUI
- Attend monthly safety meetings and hold weekly meetings with crew members
- Executed call outs and trouble work for Xcel Energy
- Joint trench Application in electric and gas
- Completed daily paperwork and reported project status to client
Apprentice
Sturgeon Electric Company, Inc.
01.1991 - 01.1995
- Collaborated with journeyman lineman to fulfill apprenticeship qualifications
- Assisted various roles on job site by providing guidance and support.
- Assisted in installation of electrical systems and components.
- Followed safety protocols while working on job sites.
- Supported experienced electricians in troubleshooting electrical issues.
Apprentice
Hamlin Electric Company
01.1992 - 01.1993
- Collaborated with journeyman lineman to fulfill apprenticeship qualifications
- Supported various roles on job site by providing assistance and facilitating teamwork.
- Assisted skilled electricians with installation of electrical systems and components.
- Operated hand tools and power tools safely and effectively on job sites.
- Conducted routine inspections of equipment to ensure proper functionality.
Education
High school Diploma -
Heritage High School
Educator college courses
University of Tennessee
Skills
- Power line installation
- Electrical troubleshooting
- Transformer maintenance
- Voltage testing
- Underground cabling
- Overhead line construction
- Underground line repair
- Fault locating techniques
- Voltage testing
- Three-phase experience
- Cable splicing
- Distribution systems
- Electrical systems
- Heavy machinery operation
- Trenching
- Hole digging
- Crossarm installation
- Work order processing
- Lockout/Tagout
- Quality assurance
- Issue resolution
- Project management
- OSHA regulations
- Underground cabling
- OSHA regulations
Certification
• CDL
• Climbing Certification
• Equipment Certification
• Operator Certification
• Qualified IBEW Journeyman Lineman
• Lead Certification
• CPR
• First Aid
• Foreman Training
• Hazard Recognition
• Competency Training
• Confined Space
• MSDS Hazardous Material
• OSHA 10 hr ET&D and 20 Training
• Pole top rescue trained
• Bucket truck rescue
• Leadership
Mountain States Line constructors Instructor from 1996-2020
• Climbing Certification
• Equipment Certification
• Operator Certification
• Qualified IBEW Journeyman Lineman
• Lead Certification
• CPR
• First Aid
• Foreman Training
• Hazard Recognition
• Competency Training
• Confined Space
• MSDS Hazardous Material
• OSHA 10 hr ET&D and 20 Training
• Pole top rescue trained
• Bucket truck rescue
• Leadership
Mountain States Line constructors Instructor from 1996-2020
Personal Information
Title: Journeyman Lineman, Crew Foreman,General Foreman, Operations Manager & District Manager
Years Of Experience
34.5 years
Timeline
District Manager
Sturgeon Electric Company, Inc.
03.2014 - 02.2026
Foreman
Sturgeon Electric Company, Inc.
05.1996 - 03.2004
Journeyman Lineman
local 111 IBEW
05.1995 - Current
General Foreman
Sturgeon Electric Company, Inc.
01.1994 - 03.2014
Apprentice
Hamlin Electric Company
01.1992 - 01.1993
Apprentice
Sturgeon Electric Company, Inc.
01.1991 - 01.1995
High school Diploma -
Heritage High School
Educator college courses
University of Tennessee