Mark Holden
Monkton,MD
Summary
Offering background in analytical thinking and teamwork, with strong desire to develop in professional setting. Brings ability to quickly grasp new concepts and adapt to dynamic environments, paired with ability to manage multiple tasks, meet deadlines, and contribute to team objectives. Ready to use and develop problem-solving and communication skills in Management Trainee role.
Overview
3
3
years of professional experience
Work History
Production/Organizational Assistant
Deco-Sign LLC
06.2021 - 08.2022
- Remodeled storage and organization method for cutting and embossing dyes resulting in less confusion and elimination of waste
- Maintained heavy machinery resulting in the company running smoothly
- Executed the creation of 1000+ aluminum and steel signs per day
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Supported current production needs by moving items between equipment, and staging areas.
Intern
Toyota Of York
05.2023 - 08.2023
- Spent 1-2 weeks in each department on both dealership and service side of business.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Technician
Horsepower Farm
05.2024 - 08.2024
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Maintained meticulous records of maintenance activities, including purchased parts and hours spent.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Education
MBA - Automotive Aftermarket Management
NORTHWOOD UNIVERSITY
Midland12.2024
Skills
- Goal-oriented mindset
- Project Planning
- Problem-solving aptitude
- Attention to Detail
- Communication (oral, written, visual)
- Customer interaction
- Team Leadership
- Flexibility
- Business Productivity Tools: MS Excel, Word, PowerPoint, Outlook
Timeline
Technician
Horsepower Farm
05.2024 - 08.2024
Intern
Toyota Of York
05.2023 - 08.2023
Production/Organizational Assistant
Deco-Sign LLC
06.2021 - 08.2022
MBA - Automotive Aftermarket Management
NORTHWOOD UNIVERSITY
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