Mark Holmes
McKinney,TX
Summary
High performing professional with over 15 years of leadership experience delivering high impact work in the warehouse industry, contributing to organizational success through high-level strategy and implementation of operational excellence. Skilled in developing strong internal and external relationships to facilitate the collaborative achievement of organizational goals. Confident in ability to operate effectively in a fast paced environment, and leverage skills in leadership, employee performance and safety to enable team success. Committed to lifelong learning and going the extra mile to facilitate continuous improvement.
Overview
18
18
years of professional experience
Work History
Shipping Supervisor
LSC Communications
07.2015 - Current
- Constant training of employees on company policies, procedures, and equipment use
- Conduct regular performance reviews, schedule employee work hours, overtime and vacation
- Establish a culture of trust through monthly 1-on-1 relationship building meetings and creating a safe and growth-oriented environment among a team of over 30 employees
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
Supervisor
Airgas
07.2011 - 07.2015
- Resolved conflict among team members promptly by understanding the exact issue, and solving that issue
- Applied strong leadership talents and problem solving skills to maintain team efficiency and organize workflows
- Emphasized employee engagement and recognition to inspire a team of over 20 employees to effectively collaborate and perform at a high level
- Redefined and implemented a production-based measurement system, increasing productivity
Service Manager
FedEx Ground
10.2006 - 05.2011
- Planned, organized and directed daily operations for efficient pick-up and delivery of packages
- Generated additional business by collaborating with management and interacting with customers
- Performed HR functions, including hiring, coaching and developing
- Leveraged a developmental approach managing over 30 drivers, by identifying and implementing training and growth opportunities to help furthers their career
Education
Bachelor of Business Administration (B.B.A) -
Texas Tech University
Lubbock, TXMaster Of Business Administration - Business Administration
University of Phoenix
Dallas,TXSkills
- Training & Motivation
- Forklift
- Microsoft Office
- Complex problem solving
- Strategic Planning
- RF Scanner
- Procurement
- Process Improvement
- Scheduling
- Employee Relations
- SAP
- AS400
- D365
- Staff Management
Websites
Professional Highlights
- Relationship Management, Refined and implemented a training program for the successful implementation of new WMS at LSC Communications
- Revenue Growth, Key contributor in the transition to a new SAP system at Airgas helping streamline operations and improve efficiency.
- Performance Excellence, Awarded Service Manager of the year at FedEx Ground for outstanding performance and leadership.
Timeline
Shipping Supervisor
LSC Communications
07.2015 - Current
Supervisor
Airgas
07.2011 - 07.2015
Service Manager
FedEx Ground
10.2006 - 05.2011
Master Of Business Administration - Business Administration
University of Phoenix
Bachelor of Business Administration (B.B.A) -
Texas Tech University
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