Summary
Overview
Work History
Education
Skills
Academic Awards
Timeline
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Mark Holtgrave

Cleveland

Summary

  • Love Our Clients Award (June 2023)
  • Lowest Suspense Rate (February 2020)

Overview

9
9
years of professional experience

Work History

Senior Banker

Quicken Loans/Rocket Mortgage LLC
08.2019 - Current
  • Completed and passed Federal licensing through the S.A.F.E Act, graduated from both Refinance and Purchase Banking training, outbound dialing to prospective new clients to connect with our banking force to assist with their mortgage.
  • Intro Banker: Completed New Developmental Banking program. Advised on strategy for monthly savings & interest savings using a Rate & Term Refinance, along with Cash Out Refinances for Debt Consolidation, Home Improvement & Investment Opportunities
  • Purchase Banker (March 2020 - June 2024): Have helped over 300 families purchase a home across 21 different states, communicate directly with both clients and real estate agents from every step of the process from preapproval to closing, generated over $250 million dollars in loan revenue, responsible for coming up with creative solutions to help originate and close loans through influence and persuasion, responsible for fixing suspended loans by problem solving solutions to avoid loan denial, building relationships with both selling and listing agents to establish a referral based network.
  • Senior Refinance Banker (December 2019 - February 2020, July 2024 - Present): Completed 3-Month New Developmental Banking program, Advised on strategy for monthly savings & interest savings using a Rate & Term Refinance, along with Cash Out Refinances/Home Equity Loans for Debt Consolidation, Home Improvement & Investment Opportunities utilizing home equity, mentored newer tenured bankers with guideline knowledge and assisting with up front underwrites for new client applications, generated over $100 million in loan volume.

Experiential Learning Internship

Oxford Parks & Recreation
01.2019 - 05.2019
  • Responsibilities included calling local businesses for donations, assisting with planning for the opening of the new Oxford Aquatic Center, Completing First Aid CPR certification, and attending High Schools to inquire to students about summer jobs. Also went door-to-door to local businesses selling new brick pavers for Aquatic Center Entrance.

Consolidated Electrical Distributors
05.2018 - 08.2018
  • Worked in all departments within the Louisville Profit Center. Responsible for filing tickets and warehouse stocking, shadowed members of accounting and purchasing, assisted Inside Sales with Counter Sales, and accompanied Outside Sales on calls.

Communications & Marketing Department

Heaven Hill Brands
05.2017 - 08.2017
  • Responsible for digital archiving, teamed up with the Creative Design Department on a new digital asset management website, and assisted with registering all Heaven Hill beverage awards.

Communications & Marketing Department

Heaven Hill Brands
06.2016 - 08.2016
  • Responsible for digital archiving of former Heaven Hill product awards, interviewed members of the company for relationship building, and tagged videos for quick access for members of brand teams.

Education

Bachelor of Science - Sport Leadership & Management

Miami University
Oxford
05.2019

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Samford University
05.2016

High School (K-12) -

Kentucky Country Day (KCD)
05-2015

Skills

  • Microsoft: Word, Excel, PowerPoint
  • SalesForce
  • AMP (Doss System)
  • Amortization Schedule

Academic Awards

Samford University Dean’s Scholarship, Miami Transfer Recognition Scholarship

Timeline

Senior Banker

Quicken Loans/Rocket Mortgage LLC
08.2019 - Current

Experiential Learning Internship

Oxford Parks & Recreation
01.2019 - 05.2019

Consolidated Electrical Distributors
05.2018 - 08.2018

Communications & Marketing Department

Heaven Hill Brands
05.2017 - 08.2017

Communications & Marketing Department

Heaven Hill Brands
06.2016 - 08.2016

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Samford University

Bachelor of Science - Sport Leadership & Management

Miami University

High School (K-12) -

Kentucky Country Day (KCD)
Mark Holtgrave