Summary
Overview
Work History
Education
Skills
Certification
Timeline
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H

Dover,TN

Summary

Dynamic security professional with extensive experience in the security industry, excelling in security threat assessment and communication.

Proven track record in reducing theft and unauthorized access through vigilant monitoring, and decisive action.

Adept at multitasking and recordkeeping, ensuring a safe environment for all stakeholders, while fostering a welcoming atmosphere.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Residential Armed Security

Lucenup Industries
12.2023 - Current
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.

Assistant Manager

Bolin Rental Purchase
01.2019 - 04.2023
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Assistant Credit Manager

Rent A Center
02.2017 - 04.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Correctional Officer

North East Correctional Complex
01.2015 - 04.2017
  • Accompanied inmates during transfers to cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Recorded inmate incidents and infractions in electronic databases and written logs.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.

Correctional Officer

Red Onion State Prison
01.2012 - 06.2013
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

Education

High School Diploma -

Lee High School
Jonesville, VA
06.2009

Skills

  • Security threat assessment
  • Task delegation
  • Recordkeeping
  • Time management
  • Excellent communication
  • Multitasking
  • Attention to detail

Certification

  • Licensed armed security guard

Timeline

Residential Armed Security

Lucenup Industries
12.2023 - Current

Assistant Manager

Bolin Rental Purchase
01.2019 - 04.2023

Assistant Credit Manager

Rent A Center
02.2017 - 04.2019

Correctional Officer

North East Correctional Complex
01.2015 - 04.2017

Correctional Officer

Red Onion State Prison
01.2012 - 06.2013

High School Diploma -

Lee High School

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