Mark Ivan Boyce
New York,USA
Summary
Dynamic Senior Client Onboarding Officer at HaysMac LLP, adept in anti-money laundering and regulatory compliance. Spearheaded AML training for over 30 staff, enhancing onboarding efficiency by 40%. Proven leader with expertise in risk assessment and team mentorship, driving strategic initiatives to mitigate financial crime risks and ensure robust compliance frameworks.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Client Onboarding Officer
HaysMac LLP
London, UK
01.2022 - 01.2024
- Managed and mentored the AML Team, delegated and monitored their casework and, supported the business in ensuring AML risk assessments were properly completed.
- Supported the business in liaising directly with clients during the onboarding process and acted as a Subject Matter Expert in regard to AML requirements for medium/high risk clients.
- Led client due diligence and enhanced due diligence reviews to meet AML regulations and internal policies.
- Managed AML casework and mentored junior analysts, enhancing team efficiency and regulatory compliance.
- Provided expert guidance on onboarding high-risk clients, ensuring thorough risk analysis and documentation.
- Adjudicated PEP, sanctions and Adverse Media hits according to company policy.
- Delivered AML training to 30+ partners and staff across departments to ensure consistency in onboarding practices. Preparation of Reports and Summaries.
- Developed and updated internal policies and training materials, reducing onboarding delays by 40%.
Intelligence Officer
Metropolitan Police
London, UK
01.2019 - 01.2021
- Served as Intelligence Officer on Operation Winter Key; an overarching Metropolitan Police response to the Independent Inquiry into Child Sexual Abuse (IICSA). Utilized specialist expertise and provided guidance into investigations of high profile and complex criminal investigations of non-recent child sexual abuse.
- Interviewed suspects, victims, and witnesses to gather data and evidence.
- Performed Open-Source research to assist production of NIM compliant intelligence products.
- Collaborated with Public and Private Sector organizations to improve investigative effectiveness.
- Conducted sensitive criminal investigations for Operation Winter Key in response to national child abuse inquiries.
- Interviewed suspects and witnesses, providing actionable intelligence for high-profile cases.
- Produced intelligence reports utilizing open-source research and stakeholder engagement.
- Delivered strategic support on over 50 investigations involving non-recent sexual offenses.
KYC/CDD Analyst
Rabobank International
London, UK
01.2018 - 01.2019
- Investigate and research current and potential clients for money laundering, corruption, or other criminal activity that may pose a risk to the bank.
- Adjudicate politically exposed persons, information on sanctions, or adverse media coverage related to the client or associated entities.
- Conduct specialized research to determine disposition of any open records including screening for new and existing customers and ensure that internal and external documentation requirements are effectively met at all times.
- Investigated clients for AML red flags, sanctions exposure, and adverse media; authored detailed risk reports.
- Conducted PEP, sanctions and Adverse Media adjudications, ownership analysis, and source of wealth investigations.
- Guided front-line relationship managers on CDD and reputational risk issues.
- Strengthened internal controls for high-risk onboarding through robust EDD processes.
- Identified beneficial ownership structures in complex corporate entities.
Senior Investigation Officer (Manager), Criminal Finance Team, Economic Crime Command (ECC)
National Crime Agency (NCA)
London, UK
01.2017 - 01.2018
- Led NCA tasked assignments. Collaborated with the UK Financial Intelligence Unit (UKFIU), Joint Financial Analysis Centre (JFAC), and Bribery and Corruption Unit (BCIU) to identify tactical intelligence opportunities within the SARs and JFAC and BCIU databases in locating professional enablers facilitating money laundering in Asia and individuals involved in high-end money laundering within the UK.
- Managed investigations from intelligence packages derived from team’s collection and the UKFIU’s in line with the legal and regulatory framework.
- Drafted high profile reports for dissemination to the Director of ECC and Financial Intelligence Teams.
- Managed a team tasked with gathering tactical and strategic intelligence on serious and organized crime activity impacting the UK and investigating complex cases on behalf of the Economic Crime Command inclusive of monitoring bank transactions from SARs with support of the Joint Intelligence Money Laundering Taskforce (JMLIT).
- Interrogated SARs database and managed and coordinated a SARs Analysis and Intelligence Development Project on professional enablers with support of the JMLIT and the UKFIU.
- Investigated selected complex cases on behalf of the ECC.
- Built a strong, dedicated team and inclusive work culture that supports diversity and rewards contributions.
Senior Intelligence Officer, Panama Taskforce, Economic Crime Command
National Crime Agency (NCA)
London, UK
01.2016 - 01.2017
- Led NCA tasked assignments. Provided intelligence support to the Panama Taskforce on behalf of the NCA.
- Conducted intelligence analysis to identify and investigate suspected economic crimes, tax evasion, bribery and corruption and sanctions evasion.
- Coordinated with partner agencies on the taskforce, the Metropolitan Police, HM Revenue and Customs, The Serious Fraud Office and the Financial Conduct Authority to triage investigations and focus efforts to improve operational effectiveness.
- Led and managed intelligence development activities in support of the Economic Crime Command’s objectives, including acquiring information on Mossack Fonseca Law Firm.
- Coordinated joint intelligence gathering activities with UKFIU, the Joint Financial Analysis Centre (JFAC), Bribery and Corruption Intelligence Unit (BCIU), International Corruption Unit (ICU) and International Anti-Corruption Coordination Centre (IACCC).
- Investigated suspected complex economic and fiscal crime, bribery and corruption and sanctions evasion with the assistance of the NCA Sanctions Team and the Office of Financial Sanctions Implementation (OFSI) – HM Treasury.
Lawful Intercept Intelligence Case Manager
Eastern Region Special Operations Unit (ERSOU) – Bedfordshire Police, NCA
London, UK
01.2015 - 01.2016
- Case Manager responsible for planning, acquiring, and developing intelligence according to the requirements of the National Crime Agency.
- Delivered operational recommendations that enhanced intelligence gathering effectiveness and handled highly sensitive information for cross-agency investigations.
- Ensured information was lawfully disseminated.
- Ensured all activities undertaken are in line with identified standards and legislative requirements and strengthened interagency coordination on organized crime threats.
- Operated independently to oversee intelligence gathering and analysis in support of partner teams/agencies.
- Specialized in developing plans to improve the intelligence picture held by ERSOU.
- Reviewed highly sensitive and confidential intelligence and issued detailed recommendations as to suitable intervention opportunities and acquired thorough knowledge and understanding of covert law enforcement techniques and, established effective communication channels with national and international partners along with internal departments and the Security Services to maximise progression on investigations.
International Liaison Officer
British High Commission
Kingston, Jamaica
01.2012 - 01.2015
- Conducted compliance operations to uncover potential risks to UK national security.
- Provided training to local police, customs and immigration officials and airline representatives.
- Built rapport with ECOs and conducted follow up fraud and criminal investigations based on referrals from them.
- Managing HUMINT Sources.
- Collaborated with Jamaican law enforcement, UK and foreign agencies to forge lasting relationships and joint efforts.
- Established a cross-regional network to facilitate intelligence exchange, paving the way for successful investigations.
- Coordinated global investigations to promote 5-eye interests (U.S., UK, Canada, Australia and New Zealand).
- Conducted compliance exercises to identify risks threatening UK national security.
- Oversaw local staff performance, mentoring, and ensuring security compliance.
Senior Law Enforcement Advisor
Ministry of National Security of Trinidad & Tobago
, Trinidad & Tobago
01.2009 - 01.2011
- Managed the Training Unit, trained and mentored law enforcement officers on covert law enforcement and investigation techniques and led tactical and strategic operations.
- Attended tasking and coordination meetings with relevant stakeholders.
- Managing Human Intelligence (HUMINT) Sources.
- Directed SAUTT’s operations and promoted joint intelligence sharing with The Republic of Trinidad and Tobago’s Protective Services and Spearheaded reform efforts across security organizations to build local law enforcement capacity.
- Identified security, intelligence, and law enforcement gaps, determined budgets and training needs, and presented recommendations.
- Coordinated local and regional investigations and intelligence sharing and established cross-regional and international networking to facilitate intelligence gathering and arrests.
- Advised senior-level officials from the Ministry of National Security on relevant and appropriate Communications Data legislation and Advised senior government officials on threats to national security and community policing strategies.
- Oversaw local staff performance, mentoring, and ensuring national security and intelligence compliance.
Confidential Intelligence Case Officer
Serious Organised Crime Agency (SOCA), now NCA
London, UK
01.2006 - 01.2009
Specialist Investigation Officer
HM Revenue & Customs (and predecessor agency, HM Customs & Excise)
London, UK
01.2000 - 01.2006
- Expertly managed and investigated large-scale narcotics importations from the Caribbean, North and South America and related money laundering offences for prosecution and seizure of criminal proceeds.
- Investigated corrupt Customs Officers, airport staff and port officials.
- Maintained effective relationships with internal and external agencies, both in the UK and overseas to assist with the successful delivery of operations.
- Gathered and analyzed intelligence and launched detailed assessments of suspects and Organized Crime Groups and, provided covert surveillance capability and, arrested and interviewed suspects leading to charge.
- Responsible for investigating organized crime groups involved in trafficking cocaine and its related criminality and targeted specifically corrupt border staff and airport and port officials.
- Worked in partnership with Barristers and Solicitors to create a comprehensive Prosecution file for the Crown Prosecution Service and attended Magistrate and Crown Court to provide evidence under oath as well as giving oath before High Court Judges for drafted Production Orders.
Education
BTEC Level 3 National Certificate - Business & Finance
North London College
UKGeneral Certificate of Secondary Education (GCSE) O’Levels - English Language, English Literature and Commerce
North London College
UKSkills
- Forensic and criminal investigations
- Financial crime analysis
- Anti-money laundering (AML)
- Sanctions and compliance
- Anti-corruption strategies
- Bribery prevention programs
- Strategic and tactical intelligence
- Covert operations and surveillance
- Data collection and analysis
- Enhanced due diligence (EDD)
- Know Your Customer (KYC)
- Regulatory compliance oversight
- Risk assessment and management
- International law enforcement collaboration
- Stakeholder and diplomatic engagement
- Team leadership and performance management
- Training and policy development
- Crisis and operational risk management
Certification
- ICA International Diploma in Financial Crime Prevention
- ICA Diploma in Managing Sanctions Risk (In progress)
- ICA Specialist Certificate in Anti-Corruption
- ICA Certificate in Anti-Money Laundering
- ICA Certificate in Compliance
- ACAMS Sanctions Compliance Foundations Certificate
- ACAMS Financial Crimes Investigations Certificate
- CFE - Association of Certified Fraud Examiners (In Progress)
- Suspicious Activity Reports (SARSs) Confidentiality Awareness Certificate, NCA
- Lawful Intercept Intelligence Training, NCA & SOCA
- Signal Intelligence (SIGNIT) Training – Government Communications HQ (GCHQ)
- Investigation Officer Leadership and Management Course, HMRC
- Enhanced Interviewing Techniques, HMC&E
- Basic & Advanced Investigations Techniques, HMC&E
- Enhanced Surveillance Techniques, HMC&E
- Police Advanced Driver Training, West Mercia Constabulary
Accomplishments
- Led and closed complex criminal and financial investigations across five continents.
- Coordinated regional law enforcement intelligence operations in the Caribbean and Asia-Pacific regions.
- Built and maintained high-level diplomatic and law enforcement relationships supporting UK National Security.
- Researched, analyzed and executed actionable and strategic intelligence in operations that led to the dismantling of multi-national smuggling rings and serious organized crime investigations.
- Liaised and communicated with foreign agencies as an International Liaison Officer to combat international organized crime.
- Managed EDD, AML compliance and onboarding for high-risk clients at HaysMac LLP, mentoring a 5-person AML team.
- Investigated and mitigated financial crime threats involving £10M+ at the National Crime Agency.
- Spearheaded EDD reviews of PEPs and sanctions-linked entities at Rabobank and Haysmac LLP, protecting against reputational risk.
- Provided AML and onboarding policy guidance to 30+ partners and senior staff in a top London advisory firm.
- Developed training and risk management procedures that decreased onboarding cycle time by 40%.
Timeline
Senior Client Onboarding Officer
HaysMac LLP
01.2022 - 01.2024
Intelligence Officer
Metropolitan Police
01.2019 - 01.2021
KYC/CDD Analyst
Rabobank International
01.2018 - 01.2019
Senior Investigation Officer (Manager), Criminal Finance Team, Economic Crime Command (ECC)
National Crime Agency (NCA)
01.2017 - 01.2018
Senior Intelligence Officer, Panama Taskforce, Economic Crime Command
National Crime Agency (NCA)
01.2016 - 01.2017
Lawful Intercept Intelligence Case Manager
Eastern Region Special Operations Unit (ERSOU) – Bedfordshire Police, NCA
01.2015 - 01.2016
International Liaison Officer
British High Commission
01.2012 - 01.2015
Senior Law Enforcement Advisor
Ministry of National Security of Trinidad & Tobago
01.2009 - 01.2011
Confidential Intelligence Case Officer
Serious Organised Crime Agency (SOCA), now NCA
01.2006 - 01.2009
Specialist Investigation Officer
HM Revenue & Customs (and predecessor agency, HM Customs & Excise)
01.2000 - 01.2006
BTEC Level 3 National Certificate - Business & Finance
North London College
General Certificate of Secondary Education (GCSE) O’Levels - English Language, English Literature and Commerce
North London College