Mark Ivey
Deltona,FL
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Driver
Uber Drivers
01.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned vehicle regularly to maintain professional appearance.
- Minimized liability by consistently following road rules when driving.
Business Owner
Ivey Investment Solutions
07.2021 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports
- Consulted with customers to assess needs and propose optimal solutions
- Put together realistic budgets based upon costs and fees for successfully operating business
- Trained and motivated employees to perform daily business functions
- Introduced new methods, practices, and systems to reduce turnaround time
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success
- Conducted audit inspections and independent checks to verify parts and materials
- Interacted well with customers to build connections and nurture relationships
- Negotiated price and service with customers and vendors to decrease expenses and increase profit
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
Driver
UPS
09.2021 - 03.2022
- Followed all relevant traffic laws and safety regulations
- Utilized GPS and other navigation tools to plan routes and stay on schedule
- Maintained professional and friendly demeanor during deliveries to uphold company reputation
- Delivered goods and products to customer on time and in excellent condition
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions
- Obtained signatures from customers upon delivery of goods
Supervisor
Capstone Logistics, LLC
07.2007 - 09.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Monitored workflow to improve employee time management and increase productivity
- Evaluated employee performance and coached and trained to improve weak areas
- Achieved results by working with staff to meet established targets
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures
- Boosted team performance by developing customer service training materials and conducting service training
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
Education
Entry Level in Real Estate -
Bob Fritz
Daytona Beach, FL01.2016
High school diploma -
Mainland High School
Daytona Beach, FL05.2000
Skills
- Driving
- Delivery Driver Experience
- Box Truck
- Route Driving
- Load & Unload
- Pallet Jack
- Certifications and Licenses
- Driver's License
- Valid Driver's License
- Route Logs
Certification
December 2017 to December 2024
Timeline
Driver
Uber Drivers
01.2022 - Current
Driver
UPS
09.2021 - 03.2022
Business Owner
Ivey Investment Solutions
07.2021 - Current
Supervisor
Capstone Logistics, LLC
07.2007 - 09.2021
Entry Level in Real Estate -
Bob Fritz
High school diploma -
Mainland High School
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