Mark Jackson
Trion,GA
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Dedicated and eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
6
6
years of professional experience
Work History
Part Time Industry Worker
ROPER CORP.
08.2021 - Current
- Worked fast to complete tasks and meet daily deadlines.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed instructions and procedures to complete assigned tasks.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Performed general housekeeping and cleaning tasks.
- Operated equipment and machinery safely to prevent accidents.
- Floated around most stations and acquainted oneself to different people.
- Assisted in training of new employees on company policies, procedures and processes.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Crew Member
McDonald's
05.2017 - 09.2020
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Documented customer orders and conveyed special requests to kitchen staff.
Education
Bachelor of Science - Health And Fitness
Dalton State College
Dalton, GA05.2025
Skills
- Site Clearing
- Work Site Maintenance
- Customer Service
- Equipment Maintenance
- Heavy Machinery Operation
- Production Assistance
- Loading and Unloading Procedures
- Coaching/ Leadership skills
- Above Average Communication skills
- Good at Managing Priorities
- Comfortable using technology
- Analytical
- Great Work Ethic and Desire to Learn
Timeline
Part Time Industry Worker
ROPER CORP.
08.2021 - Current
Crew Member
McDonald's
05.2017 - 09.2020
Bachelor of Science - Health And Fitness
Dalton State College
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