Mark Johnson
Powhatan,VA
Summary
Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new challenges.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Realtor Commercial & Residential
Napier Realtors ERA & Redfin Real Estate
03.2019 - Current
- Licensed Real Estate Agent
- Coordinate Home Tours and open houses
- Assist Clients with searching & purchasing homes/land
- Submit and receive purchase offers and negotiate on the client’s behalf
- Guide clients through the complex buying/leasing and selling process
- Started and led a local Networking group Two Twelve Referral Network (Success Collective)
- Teach pre-licensing courses to rising real estate agents.
Consultant - Operations
Nilsen Eye Care
03.2019 - Current
- Consult on Practice Growth and Development
- Negotiate contracts and terms with vendors
- Propose, analyze, and assist/lead in project management for site remodeling and new sites.
Owner/Manager
Creative Johnson’s LLC DBA: Archadeck of Richmond
10.2016 - 03.2019
- Sales of decks, outdoor kitchens, porches, and patios
- Make custom furniture and upcycle old furniture, lumber, and decor
- Marketing: designed and planned all promotions which included digital media, direct mailings, free-standing inserts, flyers, radio advertisements, and coupons
- Design and project management of all projects
- Manage and hire all work crews/subcontractors
- Took existing (and original) dormant franchise territory to 900K sales in under 18 months
- Negotiated and sold franchise in March 2018.
Director of Optical Services
Eye Surgeons of Richmond dba: Virginia Eye Institute
02.2009 - 10.2016
- Oversight of seven optical/optometry locations
- 30% increase in gross optical revenue over five years
- Network with area businesses and organizations to build a customer base
- Marketing: designed and planned optical promotions which included digital media, direct mailings, free-standing inserts, flyers, radio advertisements, coupons, and health fairs
- Organize and coordinate all IT changes, upgrades, training, and development programs applicable to Optometry/Optical locations
- Negotiate contracts and terms with all vendors
- Negotiate contracts and terms with all Vision Plans
- Generate a budget for supplies and expenses for all optical locations
- Propose, analyze, and assist in project management for site relocation, site remodeling and new sites
- Maintain inventory control for all optical locations
- Bimonthly presentations to the shareholders
- Lead and manage the acquisition of local optometry practices
- Oversight of Optometry and Contact lenses, including the growth of the optometry practice from 3 ODs to 11 ODs
- Creation of an optometry practice subsidiary Virginia Eye Health Partners
- Prepare and present capital requests for new equipment for all sites including Cost Benefit Analysis
- Purchase of supplies and materials to maintain a COGS (Cost of Goods Sold) of 30%
- Led team to be on the list of Top 50 Retail Opticals in the U.S
- For seven years.
Conference Advisory Board, Education
Reed Exhibitions/Vision Council of America
12.2011 - 09.2016
- Worked with the board to develop continuing education for business owners, optometrists, opticians, and technicians
- Research current business trends in the eye care industry
- Lecture/teach practice management at Vision Expo East and West
- Identify opportunities to improve conference.
Business Manager, Eye Services
Fallon Clinic
07.2004 - 02.2009
- Network with area businesses and organizations to build a customer base
- Marketing: designed and planned optical promotions which included direct mailings, free-standing inserts, flyers, radio advertisements, coupons, and health fairs
- Create and maintain a very successful safety eyewear program
- Organize and coordinate all IT changes, upgrades, training, and development programs
- Negotiate contracts and terms with all vendors
- Generate a budget for supplies and expenses for all optical locations
- Project Management for site relocation, site remodel and build out of digital surfacing lab
- Maintain inventory control for all optical locations
- Prepare and present capital requests for new equipment for all sites including Cost Benefit Analysis
- Purchase of supplies and materials to maintain a COGS (Cost of Goods Sold) of 28%.
Regional Optical Manager
Fallon Clinic
10.2002 - 07.2004
- Maintain and manage four optical locations, including inventory control, monitoring sales, and service of staff to obtain sales goals
- Create staff schedules and create training and development programs along with annual reviews for staff
- Determine budget for supplies, expenses, and payroll.
Optician
Fallon Clinic
08.1997 - 10.2002
- Maintained and managed Optical and Eye services site, controlled inventory, sales, and service of eyeglasses and accessories, and maintained customer service and satisfaction
- Senior Member of MAG (Management Advisory Group) and representing Fallon Clinic at the Worcester Free Clinic
- Prepare and organize quarterly staff meetings and assist with schedules for the entire department of 25 employees.
Optician
Cole Vision Corporation
02.1995 - 08.1997
- Maintain and manage optical sites in BJ Wholesale Club locations, sales and service of eyeglasses and accessories, and maintain customer satisfaction and service.
Education
Worcester Technical Institute
Worcester State College
Associate of Science - Ophthalmic Dispensing
Becker College, Worcester Campus
Skills
- Financial Planning
- Property Development
- Vendor negotiation
- Strong organizational skills
- Client/Vendor Relationship Management
- Maintenance Coordination
- Terms Review and Enforcement
- Database Management
Certification
- ABOC
- NCLEC
- Massachusetts Registered Dispensing Optician
- State of Virginia Class A contractor (residential)
- State of Virginia Licensed Real Estate Salesperson
Tel
804-577-3388
Volunteer Experience
- Past Vice President of Powhatan Leadership Institute
- Past public school volunteer opportunities, including mentoring roles with students
- Numerous fundraisers, Hospital, Nursing Home and school visits with our famous pet therapy pig
- Operate an animal sanctuary.
Timeline
Realtor Commercial & Residential
Napier Realtors ERA & Redfin Real Estate
03.2019 - Current
Consultant - Operations
Nilsen Eye Care
03.2019 - Current
Owner/Manager
Creative Johnson’s LLC DBA: Archadeck of Richmond
10.2016 - 03.2019
Conference Advisory Board, Education
Reed Exhibitions/Vision Council of America
12.2011 - 09.2016
Director of Optical Services
Eye Surgeons of Richmond dba: Virginia Eye Institute
02.2009 - 10.2016
Business Manager, Eye Services
Fallon Clinic
07.2004 - 02.2009
Regional Optical Manager
Fallon Clinic
10.2002 - 07.2004
Optician
Fallon Clinic
08.1997 - 10.2002
Optician
Cole Vision Corporation
02.1995 - 08.1997
Worcester Technical Institute
Worcester State College
Associate of Science - Ophthalmic Dispensing
Becker College, Worcester Campus
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