Mark Johnson
Senior Sales And Operations Associate
Broussard,LA
Summary
Strategic Operations and Sales Executive with expertise in scaling multi-product, multi-region operations and managing large P&L. Specializes in building client partnerships, leading cross-functional teams, and executing operational strategies for profitability. Committed to developing teams, enhancing processes, and driving productivity through a keen understanding of industry trends and effective communication.
Overview
2
2
Certifications
46
46
years of professional experience
Work History
Operations Manager — Consulting Services
Stokes & Spiehler, Inc.
11.2021 - 11.2025
- Led a team of 5 in recruiting, vetting, onboarding, and placing consultants for onshore/offshore projects; improved placement speed and consultant fit through structured interviews and skills assessments.
- Built and maintained client relationships; identified new business opportunities and supported high-quality service delivery that increased repeat engagements.
- Managed operations functions including billing, compliance, and sales support; produced weekly KPI reports and strategic recommendations to senior leadership.
- Developed bid package content and client presentations; ensured contractor and proposal compliance with client/operator standards.
Senior Operations Manager
Superior Inspection Services
Broussard, LA
10.2017 - 05.2020
- Directed operational strategy focused on safety, service quality, and modernization across field operations.
- Implemented process improvements and safety initiatives that enhanced field performance and reduced incident rates.
- Coordinated programs aligning organizational goals with company mission to drive revenue growth and profitability.
Department Lead — Hunting & Archery
Field & Stream
11.2016 - 10.2017
- Managed multiple retail departments; led teams to exceed customer service and sales targets and supported new store openings and setups.
President
Wellsite Fishing & Rental Services
Broussard, LA
10.2015 - 11.2016
- Co-led startup operations across 4 regions and 4 states; co-managed 28 employees and scaled rental equipment solutions.
- Oversaw facility operations, inventory control, sales activities, and customer relationship development to expand service offerings.
President
CSI Inspection
Broussard, LA
08.2012 - 10.2014
- Co-directed expansion into six states; managed 125+ employees and multiple service lines.
- Championed strategic growth initiatives and operational excellence; implemented Salesforce to standardize sales and operations workflows.
Executive Vice President of Operations
Allis Chalmers Energy Services (formerly Oil & Gas Rental Services)
Houston, TX
03.2008 - 08.2012
- Held full P&L responsibility up to $105M; drove district-level execution of corporate directives and operational goals.
- Partnered with engineering, safety, and purchasing to secure contracts and achieve primary vendor status.
- Conducted customer visits to ensure service satisfaction and optimize performance.
Senior Account Manager
Oil & Gas Rental Services, Inc.
Lafayette, LA
09.1999 - 04.2008
- Consistently exceeded sales targets by identifying and developing high-value accounts; resolved operational issues to maintain client retention.
Multiple Progressive Roles
Smith International (Drlco, Smith Bits)
11.1979 - 07.1999
- Advanced through roles as NDE Inspector, Machine Shop Supervisor, Inventory Coordinator, Rental & Field Service Coordinator, Sales Representative, and Manager, showcasing adaptability and growth.
- Gained experience across manufacturing, field operations, and sales; developed technical and leadership skills to enhance operational effectiveness.
Education
High School Diploma -
South Louisiana Community College
Lafayette, LASkills
Operations management
Project management
Supply chain management
Inventory management
Operational efficiency
Sales strategy
Client support
Client engagement
Client relationships
Team leadership
Problem resolution
Technical skills
Accomplishments
- P&L Leadership: Managed operations with P&L responsibility up to $105M, aligning cost control with revenue growth.
- Multi-State Expansion: Co-led company expansion into six states, scaling operations to 125+ employees and multiple service lines.
- Operational Modernization: Implemented safety and process improvements that increased field efficiency and reduced downtime.
- Published Author: Co-authored “Hard handing Procedure Extends Work-String Tubing Life,” AADE-17-NTCE 106 (2017).
Certification
Certifications: ASNT Level II — Dye Penetrant, Magnetic Particle, EMI (expired).
CORE COMPETENCIES
- Operations & Project Management
- P&L Management ($105M+)
- Sales & Account Management
- Client Relationship Development
- Inventory Management & Loss Control
- Strategic Safety Leadership
- Process Improvement
- Team Leadership & Talent Development
- Bid Packages & Proposal Development
Timeline
Operations Manager — Consulting Services
Stokes & Spiehler, Inc.
11.2021 - 11.2025
Senior Operations Manager
Superior Inspection Services
10.2017 - 05.2020
Department Lead — Hunting & Archery
Field & Stream
11.2016 - 10.2017
President
Wellsite Fishing & Rental Services
10.2015 - 11.2016
President
CSI Inspection
08.2012 - 10.2014
Executive Vice President of Operations
Allis Chalmers Energy Services (formerly Oil & Gas Rental Services)
03.2008 - 08.2012
Senior Account Manager
Oil & Gas Rental Services, Inc.
09.1999 - 04.2008
Multiple Progressive Roles
Smith International (Drlco, Smith Bits)
11.1979 - 07.1999
High School Diploma -
South Louisiana Community College