Mark Johnson

• Due to current employment, will disclose the name of company under request.
• Operated log truck efficiently to transport timber across various terrains.
• Conducted pre-trip inspections to ensure vehicle safety and compliance.
• Loaded and secured logs to prevent shifting during transportation.
• Communicated with dispatch for route updates and delivery schedules.
• Monitored road conditions and adjusted driving for safety.
• Maintained accurate logbooks for hours of service and cargo details.
• Collaborated with forestry teams to coordinate loading operations effectively.
• Followed safety regulations while driving log truck to ensure safe delivery of cargo.
• Kept accurate records of trips such as fuel consumption, mileage, hours worked.
• Conducted post-trip inspections after returning from deliveries to verify that no damages were incurred during transit time.
• Notified supervisors of any problems encountered while on the job or with deliveries.
• Attended mandatory training sessions related to driver safety regulations.
• Ensured proper weight distribution of logs on the truck bed when loading.
• Reported any mechanical issues with the vehicle promptly to management staff.
• Delivered logs to designated locations in a timely manner according to schedule requirements.

• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Operated a variety of machinery and tools safely and efficiently.
• Completed routine maintenance and repair.
• Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
• Operated various truck types to transport goods efficiently across multiple routes.
• Maintained accurate logs of deliveries and vehicle usage as per company policy.
• Communicated effectively with dispatch to coordinate pick-up and delivery schedules.
• Managed loading and unloading of freight while adhering to safety standards.
• Resolved on-road issues by implementing quick problem-solving techniques effectively.
• Adhered to state and federal transportation regulations to ensure compliance consistently.
• Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
• Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
• Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
• Inspected truck for defects and safe operating condition before, during and after trips.
• Hooked and unhooked trailers from tractor and converter dollies.
• Complied with DOT requirements for background checks prior to operating a CMV.

Contact/ Manager/ Ragen 530-895-3228

• Completed day-to-day duties accurately and efficiently.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Maintained updated knowledge through continuing education and advanced training.
• Managed inventory and supplies to ensure materials were available when needed.

• Supervisor Contact/ Duane 530-895-0344
• Operated tow trucks to safely transport vehicles from various locations.
• Responded promptly to emergency calls for roadside assistance and towing services.
• Inspected vehicles and equipment for safety and operational integrity before towing.
• Communicated effectively with customers to understand their towing needs and concerns.
• Coordinated with law enforcement during vehicle recovery and accident situations.
• Maintained accurate records of towing activities and vehicle conditions during service.
• Trained new staff on towing procedures, safety regulations, and customer service practices.
• Ensured compliance with local regulations and company policies during all towing operations.
• Loaded vehicles onto flatbeds or dollies in accordance with safety procedures.
• Operated light-duty wreckers to transport motor vehicles including cars, vans, trucks and buses.
• Tied and secured loads to prevent shifting or damage to items.
• Inspected tow truck and related equipment for safety and operational efficiency.
• Assisted customers with jumpstarts, tire changes, fuel delivery, lockouts and winch outs.
• Conducted daily pre-trip inspections of the tow truck according to established guidelines.
• Reported any mechanical issues with the tow truck immediately upon noticing them.
• Provided reliable customer service while ensuring that all jobs were completed safely and efficiently.
• Attended required training courses related to proper use of tools and equipment used in tow truck operations.

• Successfully established and managed a thriving business specializing in the sale and rental of gravel and containers, ensuring consistent growth and profitability over the years.
• Developed strong relationships with clients and suppliers to negotiate favorable terms, enhancing service delivery and optimizing cost management.
• Coordinated logistics and operations for the timely delivery of products, including scheduling and managing transportation to ensure customer satisfaction.
• Oversaw inventory management, including ordering, storage, and distribution, to ensure optimal stock levels and minimize waste.
• Trained and supervised a team of employees, fostering a collaborative work environment and promoting professional development.
• Maintained compliance with industry regulations and safety standards, ensuring a safe work environment for employees and clients.
• Analyzed market trends and customer feedback to adapt business strategies and improve service offerings, leading to enhanced customer loyalty.
• Managed financial aspects of the business, including budgeting, forecasting, and expense management to drive overall operational efficiency.
• Participates in daily and weekly client meetings, analyzes client needs, and takes orders

• Successfully established and operated a dual-brand franchise of Matco Tools and Johnsons Tools, achieving significant revenue growth and profitability over an eight-year period.
• Developed and maintained strong relationships with customers, suppliers, and vendors, resulting in increased customer loyalty and repeat business.
• Implemented marketing strategies, including promotional events and online engagement.
• Managed daily operations, including inventory management, financial oversight, and staff training, ensuring efficient business practices and compliance with franchise guidelines.
• Reviews and manages order submissions and order management.
• Participates in daily and weekly client meetings, analyzes client needs, and takes orders.
• Conducted sales presentations and demonstrations for customers, effectively showcasing product features and benefits, leading to increased sales and customer satisfaction.
• Analyzed market trends and customer feedback to adapt product offerings and business strategies, ensuring competitiveness in the tools market.

• Delivered high-quality maintenance and repair services for Harley-Davidson motorcycles, ensuring optimal performance and customer satisfaction.
• Diagnosed mechanical issues using advanced diagnostic tools and equipment, accurately identifying root causes and providing effective solutions.
• Performed routine services, including oil changes, tire replacements, brake repairs, and electrical system troubleshooting, maintaining detailed service records.
• Collaborated with the service team to efficiently manage workloads and ensure timely completion of repairs, enhancing overall workshop productivity.
• Organize workflow to meet customers timeframes/deadlines.
• Provided exceptional customer service by effectively communicating repairs needed, costs, and timelines, fostering strong relationships with customers.
• Assisted in training and mentoring junior technicians, sharing expertise and promoting best practices in motorcycle maintenance and repair.
• Maintained a clean and organized work environment in accordance with safety standards, ensuring compliance with workplace safety regulations.
• Orders materials, supplies, and services, and complete records and reports.
• Organize workflow to meet customer timeframes.
• Opening/closing Warehouse.