Mark Johnston
Dacula,GA
Summary
Exceptional Outside Sales Professional of 25 years, who consistently achieves annual sales objectives and increases the overall customer base. Effectively grows brand awareness through determination and dedication to penetrate the market as a team player. Very loyal using a variety of presentation skills and technical proficiencies to accomplish company initiatives.
Overview
27
27
years of professional experience
Work History
Account Manager
Signode(Global Leader Strapping And Containment)
08.2023 - 03.2024
- Increased client satisfaction by building strong relationships with distribution and customers addressing their needs promptly.
- Maintained high customer retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance customer satisfaction.
- Managed a diverse portfolio of accounts ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable customers while maintaining positive relationships with all parties involved.
Territory Manager
Premier Platforms(Aerial Equipment Leader)
11.2022 - 08.2023
- Developed a neglected territory, building fresh relationships, providing support, presenting accurate solutions and creating a strong foundation leading to sales revenue.
- Value added selling in a very bid heavy industry; relying on a wide breadth of technical and mechanical knowledge, performance, service , follow through, and steadfastness as keys.
- Brought 15% growth, and company attention, to the territory in 7 months.
- Built relationships with general contractors, subcontractors, and superintendents, utilizing multiple skill sets to penetrate, and succeed, against long-standing relationships
Southeast Account Manager
Aggreko(Global Leader Temperature Control, Power)
01.2022 - 11.2022
- Provided temperature control, process integrated compressors, power, and customized dehumidification solutions to Food and Beverage customers throughout Georgia, Florida, and Alabama.
- Assessed technical and mechanical shortcomings within a customer; and designed systems to fulfill temporary, or planned shutdowns or unplanned environmental events.
- Proactively visited and presented to key decision makers, to insure awareness regarding technological advances, and alternative efficiency solutions.
- Achieved high status throughout course training; concerning engineering/design, project management, operations and maintenance.
Territory Manager
STOROpack(Global Leader Protective Packaging)
11.2020 - 11.2021
- Managed Georgia and Alabama collaborating with key distribution, Inside sales, Technical staff, and Internal leadership maintaining a 3 million dollar territory.
- Initiated and won 75% of new accounts individually. Gifting to distribution to build a reignite stale relationships.
- Prepared and presented equipment and material presentations, packing evaluations, CAD drawings, and training both onsite and with distribution arms.
- Scored in the top 5% among piers with advanced equipment and material engineering courses.
Consultant and Trainer
Countryside Innovations (Packaging Distributor)
12.2019 - 11.2020
- Educated evaluation techniques in the manufacturing process, to identify areas where alternative concepts could be introduced including: Bottlenecks, throughput and flow, carton sealing, case erecting, interior cushioning and container alternatives.
- Introduced and trained employees on value added selling, CAD drawings, facility overlays, and design tool presentations.
Senior Territory Manager
Pregis Corp.(Global Packaging And Cushioning)
08.2012 - 11.2019
- Managed the state of Georgia as "Quarterback" for the Sales team, equipment placement, inside sales, customer service and distribution.
- Maintained a 9 million dollar territory, while consistently growing new business with a consultative approach.
- Prepared elite presentations to upper and mid managements utilizing CAD drawings to accurately depict cushioning solutions in their virtual atmosphere.
- Retained top tier accounts with frequent "Pre Call" preparation, calender invites, objectives recap, distributor partner communication, and follow up.
- Identified and consistently accomplished sales growth goals in accounts of 50K, or more, for 9 years.
- Initiated and won territory accounts Pregis's National team, ultimately leading to National success.
- Won Sales Rep of the year 2013 with special recognition in the following years, gaining Senior Territory Rep status.
- Increased sales with inactive distribution by 2.5 million in four years.
Packaging Sales Professional
Unisource(Largest Global Packaging Distributor)
06.1997 - 08.2012
- Specialized in Interior and exterior product protection, achieving quarterly sales recognition for excellence in packaging.
- Presented automated solutions to manufacturers eliminating bottlenecks, streamlining production, and reducing labor costs through integrated systems.
- Utilized 13 years of certification in film and protective packaging to increase GTM annually, and maintain the highest profit margin in the region.
Education
Bachelor of Arts - Speech Communication
University of Georgia
Athens, GA06.1998
Skills
Technically Proficient, Accomplished in relationship selling, Approachable, Proven sales track record, Competitive and Growth motivated, Goal-Oriented, Adept at closing sales
Timeline
Account Manager
Signode(Global Leader Strapping And Containment)
08.2023 - 03.2024
Territory Manager
Premier Platforms(Aerial Equipment Leader)
11.2022 - 08.2023
Southeast Account Manager
Aggreko(Global Leader Temperature Control, Power)
01.2022 - 11.2022
Territory Manager
STOROpack(Global Leader Protective Packaging)
11.2020 - 11.2021
Consultant and Trainer
Countryside Innovations (Packaging Distributor)
12.2019 - 11.2020
Senior Territory Manager
Pregis Corp.(Global Packaging And Cushioning)
08.2012 - 11.2019
Packaging Sales Professional
Unisource(Largest Global Packaging Distributor)
06.1997 - 08.2012
Bachelor of Arts - Speech Communication
University of Georgia